
Kristen Stilson
Every month, at the end of the month, I go through all the bills I paid, and then we add them up and split the difference. I come from Wells Fargo, where I could search my transactions for keywords like Food Lion. That would be nice to add because currently, I have to scroll through the whole month and visually find every bill, grocery, etc. It is very tedious. I also needed to see if I paid just the deposit or the total bill for something, and that was awful to scroll through.
1 person found this review helpful

Paula Bagwell
I find the SECU app very user-friendly. It would, however, help to have more detailed information about each use of my debit card and auto-drafts from my account. The full name of the business and a more thorough description of the transaction would be great. I do like that i can watch over my son's accounts, too, and easily transfer money to him. Overall, i really like the app.
45 people found this review helpful

Rex Trogdon
For the last 5 weeks, the app will not open. I log in, and it gives me an error "unable to connect". Even if im on wifi. I've tried uninstalling and reinstalling, I've checked for updates, I've turned my phone off and on multiple times. Would highly recommend not using the app at all if you bank here but honestly, I wont be banking here much longer. Even when the app is working, the bank itself will not allow you to electronically transfer money out of the bank so no cashapp, zelle, venmo, etc.
21 people found this review helpful
State Employees' Credit Union
August 6, 2021
Thank you for your feedback. We are sorry to hear you're having trouble getting into the app. Please reach out to us at appfeedback@ncsecu.org and we would be happy to help you resolve the issue. Thank you!