MyNM by Northwestern Medicine

Northwestern Memorial Healthcare

About this app

See your medical records, schedule a visit, message your care team, find a healthcare professional, and more with the Northwestern Medicine app for Android.
The MyNM app is a secure app for patients powered by MyChart. With MyNM, you can:

Manage Your Health:
• See your health information and lab results
• Securely message your physician and care team.
• Schedule new appointments
• Request prescription refills
• View statements and pay your bill
• Track your health and fitness when you enroll in self-tracking programs.

Find Care
• Search healthcare professionals by specialty, insurance carrier, language preferences, and more.
• View profiles for over 4,000 Northwestern Medicine physicians.
• See nearby Northwestern Medicine locations, including Emergency Departments and Immediate Care Centers.

Access Visitor Resources:
• View parking and transportation options
• Access hospital maps and view on-site amenities
• View nearby hotels and lodging

Ratings and reviews

I had this app for over at least 4 years. It was pretty good when I first started to use it. Down the years I've noticed that I have been having to uninstall the app because every time I tried to login it would say try login again because of technical issues and when I would do it, it's done past 2 days and still saying something until I start to realize that I have to uninstall the app and then reinstall it back again in order for it to work properly

It has improved some recently, but still is hard to use. Logging in is still a broken system for Android phones. I will detail the steps to input my password EVERY time for more than a year - it seems permanent! 1) login screen comes up every time with a "temporarily" having issues notice. 2 I hit okay and get the parade of pacifier dots. 3) I close and reopen the App and then more often than not I get to input my password. not always. it is a glitchy system, and needs work!

Very poor software quality. I am a causal user, yet I found several bugs. For example, if I mistype my password, I get a message saying, "we are having technical difficulties. Please try again in a few minutes. " The app has an option to write a review. When you cluck on it, the app displays a message to write the review in the Play Store, and then the app locks up.

What’s new

MyNM app version 2.5 updates:
-Redesigned to give you what you need, faster
-A health feed shows notifications right on your home screen
-Customizable Shortcuts to save your most-used activities to your home screen
-Simplified navigation
-My Tools: Everything you need to manage your care
-Find Care: Your hub for getting the care you need
-HealthBeat: A daily dose of news and healthy tips
-View the app in Spanish by changing your device’s language to Spanish