
KEA
This app was working fine one day and the next day, it just stops letting me log in. It says something went wrong, please try again. Ive done this mulitple times, checked my user name and password, cleared cache, uninstalled and reinstalled and nothing works. Ever since the 2 step verification process was implemented, I am unable to log in to the app. I turned off the 2 step process from my web browser and still cannot log in on the app.
32 people found this review helpful
Novant Health
November 10, 2021
We hear you -- fortunately the team was aware of the incident and worked late last night to identify the cause and fix it! Thank you for your patience, the issue is now resolved.

Darlene Williams
Since Novant changed to this MyNovant from NHRMC's MyChart, you cannot find any previous appointments to reference like it was with the MyChart app. Also, if a bill pops up in the app, there are NO details to help you reference what service it's for. The previous MyChart app allowed you to see the actual billing statement with dates of service. If I want to switch organizations to another providers MyChart, like Acumen MyChart for my husband's nephrologist, it doesn't allow it. Awful app!
Novant Health
February 17, 2025
We appreciate your feedback and understand your frustration. MyNovant is designed for NHRMC and Novant Health MyChart patients and provides access to most MyChart features and bills once logged in. Unfortunately, MyNovant does not provide organization switching. Please feel free to email us at mynovant@novanthealth.org. We’re happy to help!

Kesha Coley
My chart is absolutely the best app when it comes to appointment reminders, medication refills, health summaries, past history visits, and my absolute favorite being able to send messages to all my providers al9ng with scheduling my own appointments
6 people found this review helpful
Novant Health
December 9, 2024
Thank you for taking time to post your review of MyNovant and giving us a five-star rating! We're delighted you are having a great experience with the app. It's always a pleasure to serve our users. We're constantly working to improve the patient experience! If you have any feedback/suggestions, please let us know at mynovant@novanthealth.org.