Mary Roman
Scheduling nightmare - unless you are scheduling a regular appointment, information is non-existent. Overdue testing doesn't show up in alerts, unable to schedule some things on app, but doesn't tell you that. Good luck finding an actual non clinic phone number. Very confusing if using for anything out of the norm.
4 people found this review helpful
Sanford Health
March 27, 2024
Thank you for your review. We appreciate you taking the time to share your experience. We are actively working on improving and expanding our online scheduling capabilities and will take note of your feedback.
Donald Melvin
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I got a notice from Sanford health billing. I paid the $15 I owed you. Now here's the deal, you sent my $15 back to me while all along your notifying me to pay $15. Now I have a check from Sanford that I have to take to my bank to deposit it. I'm the past I would pay the $15 at check-in or mail it. When mailing it to you it cost $.55 to mail plus my driving there, only to have sent back to me later and then being notified of owing you $15 again.
Ashley Nieuwsma
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Update: The issue with the app was fixed and now it works property for now. Used to enjoy this app, now it won't even open on my phone. I have tried uninstalling and reinstalling, checking for updates, restarting my phone after installation but nothing will allow me to open the app. Only way I can look at my chart is through my browser which is very inconvenient when moist communication is done through the app when you sign up for it.
45 people found this review helpful
Sanford Health
January 21, 2022
Sorry for this inconvenience. We have fixed the issue. Please update to the latest version on the Play Store.