
TheButterZone
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Please make it so reporters can add After photos (with GPS coords in the EXIF) & close our own reports - instead of hoping someone reads our email we reply to the original report email, before any government employee arrives at the report location. The thing could either be resolved by a non-government employee/contractor or the reporter themselves, especially illegal dumping/litter collection.
1 person found this review helpful
Connected Bits LLC
November 18, 2025
This is one of our most requested features, which would also increase the efficiency of our workers in the field. Consequently, we're currently working on an update to the app that will include the ability of reporters to close their own reports, so please stay tuned. We appreciate the feedback, and thanks as always for using Get It Done!

n g
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As of 4/1/20 your STILL just closing the reports and saying its been addressed and it hasn't!!two reports that happened too!,and before i would report illegal dumping you would come and get it within days now its months!or not at all!24-9-25 when a case is closed,you have an option of asking questions via the email,I've sent 3 emails asking about aspects of 3 different cases..not one has been replied to!!tokenism at its finest..give the illusion of caring..but not really!
14 people found this review helpful
Connected Bits LLC
May 7, 2021
Hi N G! Thanks for taking time to provide additional feedback. If you can, please send additional interface suggestions to GIDfeedback@sandiego.gov. We'll be happy to share with our development team as we continue to make adjustments and improvements. Thank you.

August AL
I downloaded the app I have written them told them about issues and problems they would write back and say it was already done and it Hasn't been done..... They need a team of people to get the application to work correctly and then they need to not get back to us with a lie... They don't follow through they will say something is done when it's not done..... I reported many potholes never have the potholes been fixed,..... It's been many years now still they have not been fixed.
6 people found this review helpful