Johnny Appleseed
Useless app if you're not from Brasil, Chile or Argentina. You will download the app and try to sign up but you will be declined. Customer service will tell you to find a station with a self-service kiosk to rent a bike which means you'll be running all over the city looking for a self-service kiosk since the map on the app doesn't indicate which station has a self-service option. Lixo puro!
18 people found this review helpful
Hello Johnny, how are you? We are working to improve our app and allow everyone to use it even if its not from Brazil, Chile or Argentina. Please apologize to us for that. See ya
Frank B
The app works. I used it to rent a couple bikes in Rio de Janeiro. I had no issues. The bikes on the other hand, needed maintenance. The gear shifting was missing and jumping which really made it difficult to pedal uphill. A simple repair or adjustment. I really like this idea and if the bikes worked good, I'd give five stars. ***Suggestion, comment section in the app to describe bike conditions and have a local shop take care of it***
6 people found this review helpful
Fedor Bobylkov
During selecting a plan I was charged 1000 CLP from my card twice, but both times the app showed a message smth like "can't process your request, try again later". Impossible to use.
Olá, Fedor! Sentimos muito por isso! Caso precise entre em contato conosco no WhatsApp 11 3003-7302, te ajudaremos por lá. Aguardamos seu contato. Abraços!