UnionDigital Bank (UD)

UnionDigital Bank Inc.,

About this app

UD is available for every Filipino, everywhere!

We’re proud to be the only digital bank parented by a universal bank, UnionBank, and grandparented by the Philippines' first Techglomerate, Aboitiz Equity Ventures.

TRUST & STABILITY
Magtiwala sa pinalaki nang tama! We’re a wholly-owned, trusted subsidiary of UnionBank so you can be sure your money is safe and secure.

HIGH SAVINGS RATES
Grow your money securely with our high interest rates for Time Deposits and Savings Accounts.

LEARN & GROW FEATURE
Get tips and tricks to grow your savings right in the app​.

HASSLE-FREE SECURITY
Transact safely and quickly with our biometrics and in-app OTP.

UnionDigital Bank is a local digital bank regulated by the Bangko Sentral ng Pilipinas (BSP). Deposits are insured by the Philippine Deposit Insurance Corporation (PDIC) up to P1 Million per depositor.

Need Help?
For any questions, email us at [e-mail] Our Customer Experience Champions are ready to assist you.

Ratings and reviews

I was asked to update my info b4 I can access my acct. After providing the necessary update required, an Error Prompt "Invalid Format" appeared. (Invalid Format What??? - It doesn't say) So, I uninstalled the app after several attempts resulting in the same invalid format prompt. Upon, re-installing, I was asked for my Mobile Number and Password which doesn't match (???) even if I inputted what was exactly written on my list/notes. So, I'm left with no choice but to opt for the "Forgot Password

The app was always having an issue, they always do system maintenance however, the performance of the app didn't change. Poor customer support, no matter how many tickets you submitted all you got was system generated response. I applied for SSS loan lite and was approved, when I submitted the application to avail the loan on last August 14, it didn't accept the OTP saying it's incorrect even if it's not and to this day I keep on getting different errors while trying to reapply.

Registered two weeks ago and still no update. I even emailed customer service, but apparently getting a simple answer on when my registration will be processed is too much to ask. At this point, I’m starting to wonder if the registration is actually being processed or if I just registered for an app that doesn’t work. If this is how long registration takes, I can only imagine how long everything else must take.

What’s new

Enjoy smoother, more secure banking with improved bills payment and fund transfer features.