UnionDigital Bank (UD)

UnionDigital Bank Inc.,

About this app

UD is available for every Filipino, everywhere!

We’re proud to be the only digital bank parented by a universal bank, UnionBank, and grandparented by the Philippines' first Techglomerate, Aboitiz Equity Ventures.

TRUST & STABILITY
Magtiwala sa pinalaki nang tama! We’re a wholly-owned, trusted subsidiary of UnionBank so you can be sure your money is safe and secure.

HIGH SAVINGS RATES
Grow your money securely with our high interest rates for Time Deposits and Savings Accounts.

LEARN & GROW FEATURE
Get tips and tricks to grow your savings right in the app​.

HASSLE-FREE SECURITY
Transact safely and quickly with our biometrics and in-app OTP.

UnionDigital Bank is a local digital bank regulated by the Bangko Sentral ng Pilipinas (BSP). Deposits are insured by the Philippine Deposit Insurance Corporation (PDIC) up to P1 Million per depositor.

Need Help?
For any questions, email us at [e-mail] Our Customer Experience Champions are ready to assist you.

Ratings and reviews

I was asked to update my info b4 I can access my acct. After providing the necessary update required, an Error Prompt "Invalid Format" appeared. (Invalid Format What??? - It doesn't say) So, I uninstalled the app after several attempts resulting in the same invalid format prompt. Upon, re-installing, I was asked for my Mobile Number and Password which doesn't match (???) even if I inputted what was exactly written on my list/notes. So, I'm left with no choice but to opt for the "Forgot Password

If there's a zero star, I'd go for that. Union Digital doesn't deserve any star at all. My account has been locked more than once but this time, it's the worst! I kept my account thinking maybe it's just a system error. I still can't withdraw my own money even if I've provided them with my valid ID and selfie with my valid ID. Customer service has been passing me around telling me to create a ticket via the app which I did but keeps on closing the ticket without resolving the issue. STILL LOCKED

I downloaded this app because I want to experience the features and perks. I transferred funds on this but when I am about to transfer that funds to other e-wallet or bank, that cannot be processed. I also got an error message that says You reached the daily limit wherein no transactions made yet in any single centavo. This app sucks! I need my money! This is getting frustrating day by day.

What’s new

This update includes minor fixes and improvements for a smoother, more reliable banking experience.