UnionDigital Bank (UD)

UnionDigital Bank Inc.,

About this app

UD is available for every Filipino, everywhere!

We’re proud to be the only digital bank parented by a universal bank, UnionBank, and grandparented by the Philippines' first Techglomerate, Aboitiz Equity Ventures.

TRUST & STABILITY
Magtiwala sa pinalaki nang tama! We’re a wholly-owned, trusted subsidiary of UnionBank so you can be sure your money is safe and secure.

HIGH SAVINGS RATES
Grow your money securely with our high interest rates for Time Deposits and Savings Accounts.

LEARN & GROW FEATURE
Get tips and tricks to grow your savings right in the app​.

HASSLE-FREE SECURITY
Transact safely and quickly with our biometrics and in-app OTP.

UnionDigital Bank is a local digital bank regulated by the Bangko Sentral ng Pilipinas (BSP). Deposits are insured by the Philippine Deposit Insurance Corporation (PDIC) up to P1 Million per depositor.

Need Help?
For any questions, email us at [e-mail] Our Customer Experience Champions are ready to assist you.

Ratings and reviews

I was asked to update my info b4 I can access my acct. After providing the necessary update required, an Error Prompt "Invalid Format" appeared. (Invalid Format What??? - It doesn't say) So, I uninstalled the app after several attempts resulting in the same invalid format prompt. Upon, re-installing, I was asked for my Mobile Number and Password which doesn't match (???) even if I inputted what was exactly written on my list/notes. So, I'm left with no choice but to opt for the "Forgot Password

worst digital bank ever. I have already submitted all the information needed for the verification but still no response from them and I am still note even verified. It is almost a year since I tried to verified this account. Also the app will just crash once you tried to submit a ticket. Not good

It is very difficult to open an account. I have already submitted my ID several times, but they keep asking me to resubmit it because they say the picture of my ID is not clear. However, the ID I sent is clear. I have been waiting for several days, but it is still the same they keep asking me to resubmit my ID even though it is already clear.

What’s new

We’ve made some system updates to support upcoming features, along with improvements for a smoother and more secure UD app experience!