UnionDigital Bank (UD)

UnionDigital Bank Inc.,

About this app

UD is available for every Filipino, everywhere!

We’re proud to be the only digital bank parented by a universal bank, UnionBank, and grandparented by the Philippines' first Techglomerate, Aboitiz Equity Ventures.

TRUST & STABILITY
Magtiwala sa pinalaki nang tama! We’re a wholly-owned, trusted subsidiary of UnionBank so you can be sure your money is safe and secure.

HIGH SAVINGS RATES
Grow your money securely with our high interest rates for Time Deposits and Savings Accounts.

LEARN & GROW FEATURE
Get tips and tricks to grow your savings right in the app​.

HASSLE-FREE SECURITY
Transact safely and quickly with our biometrics and in-app OTP.

UnionDigital Bank is a local digital bank regulated by the Bangko Sentral ng Pilipinas (BSP). Deposits are insured by the Philippine Deposit Insurance Corporation (PDIC) up to P1 Million per depositor.

Need Help?
For any questions, email us at [e-mail] Our Customer Experience Champions are ready to assist you.

Ratings and reviews

I was asked to update my info b4 I can access my acct. After providing the necessary update required, an Error Prompt "Invalid Format" appeared. (Invalid Format What??? - It doesn't say) So, I uninstalled the app after several attempts resulting in the same invalid format prompt. Upon, re-installing, I was asked for my Mobile Number and Password which doesn't match (???) even if I inputted what was exactly written on my list/notes. So, I'm left with no choice but to opt for the "Forgot Password

Zero fee for bank tranafers is legit. been using it for months now. My account was hold due to many transactions ive been doing, which somehow did not coincide with my initial details from application. But fortunately, customer support was accomodating and my account got back to normal. There are some issues like some qr codes are not accepted. App is crashing from time to time. Crashes 2-3 times before I can log in again. Over all, my experience for this is great.

Horrible experience. I tried to retrieve my account, but it failed, and when I contacted them via phone there's no representative available. On the email, they teach you to become dumb at all! Like hello! before I message you guys through your not so reliable email team, you need to have a good comprehension. I already explained my frustration, and there's nothing to do but to uninstall and reinstall to clear the cache of the app. This is so frustrating on my part.

What’s new

We’ve enhanced the UD app to make your experience safer and more seamless. Expect smoother onboarding, improved login, faster transactions, and more!