UnionDigital Bank (UD)

UnionDigital Bank Inc.,

About this app

UD is available for every Filipino, everywhere!

We’re proud to be the only digital bank parented by a universal bank, UnionBank, and grandparented by the Philippines' first Techglomerate, Aboitiz Equity Ventures.

TRUST & STABILITY
Magtiwala sa pinalaki nang tama! We’re a wholly-owned, trusted subsidiary of UnionBank so you can be sure your money is safe and secure.

HIGH SAVINGS RATES
Grow your money securely with our high interest rates for Time Deposits and Savings Accounts.

LEARN & GROW FEATURE
Get tips and tricks to grow your savings right in the app​.

HASSLE-FREE SECURITY
Transact safely and quickly with our biometrics and in-app OTP.

UnionDigital Bank is a local digital bank regulated by the Bangko Sentral ng Pilipinas (BSP). Deposits are insured by the Philippine Deposit Insurance Corporation (PDIC) up to P1 Million per depositor.

Need Help?
For any questions, email us at [e-mail] Our Customer Experience Champions are ready to assist you.

Ratings and reviews

I was asked to update my info b4 I can access my acct. After providing the necessary update required, an Error Prompt "Invalid Format" appeared. (Invalid Format What??? - It doesn't say) So, I uninstalled the app after several attempts resulting in the same invalid format prompt. Upon, re-installing, I was asked for my Mobile Number and Password which doesn't match (???) even if I inputted what was exactly written on my list/notes. So, I'm left with no choice but to opt for the "Forgot Password

Horrible experience. I tried to retrieve my account, but it failed, and when I contacted them via phone there's no representative available. On the email, they teach you to become dumb at all! Like hello! before I message you guys through your not so reliable email team, you need to have a good comprehension. I already explained my frustration, and there's nothing to do but to uninstall and reinstall to clear the cache of the app. This is so frustrating on my part.

Can't even open an account. After inputting all info, the app won't proceed. Stuck at "estimated monthly transactions". Got timed out many times with the app itself asking if i'm still there after some time of no movement. It's not smart enough to know it's the app itself that's lagging and stuck lol. Kinda frustrating though. Thought we have some of the best IT in PH but the banking apps are not performing well.

What’s new

We’ve enhanced the UD app to make your experience safer and more seamless. Expect smoother onboarding, improved login, faster transactions, and more!