Dastak - Doorstep Services

Punjab Information Technology Board

About this app

Introducing Maryam ki Dastak - a groundbreaking mobile app that empowers citizens to order government services directly at their doorstep through dedicated Facilitators. Transforming public service delivery in Punjab.
Through Dastak, citizens can request various public services by multiple departments directly at their doorstep, on their desired schedule. Services include:
New Domicile Application
Birth Certificate
Death Certificate
Marriage Certificate
Divorce Certificate
Property Tax Payment
Token Tax Payment
e-Stamping
New Vehicle Registration
Transfer of Vehicle Ownership Application
Character Certificates
Police Verifications
and Many More..

Removing all hassles for citizens. How it works;
1. Citizens Schedule visit of Dastak Representative via Web Portal or Mobile App.
2. Citizen Avails Public Services at their doorstep via Dastak Representative.
3. Dastak Representative ensures completion of service, earns a commission.
4. Multiple payment options, IBFT, JazzCash, EasyPaisa, COD & PSID
5. Citizens rate Dastak Representatives service
Benefits:
Improved accessibility and convenience: for citizens, especially those who are physically disadvantaged, reducing the need for them to travel to government offices, saving time and effort.
Improved Efficiency: Reducing the physical traffic at government offices by creating a new channel of public service delivery.
Governance and Transparency: Increased transparency & accountability. Ensuring citizen receive services, reducing opportunities for corruption.
Call Center Support: The Dastak initiative has deployed a robust citizens contact center to provide instant support to citizens.
Trained and Trusted Facilitators: Our Facilitators undergo rigorous screening and training, ensuring reliability and professionalism in every service they provide.
Feedback-Driven Improvement: We value your feedback. Dastak is committed to continuous improvement, and your input helps us enhance our services.

Available in Lahore, Punjab. More districts coming soon!

Ratings and reviews

The front-end of this app was great, but, sadly, that's all that was great. I wasn't even able to login into the app, first the password creation wasn't working since i couldn't see the requirements for it. then once I raw dogged my way through that Iwas met with an obstacle that made me think who in the world designed this app. My city, Sialkot, which is one of themajor cities of Pakistan wasn't in the listing, due to which I couldn't register. very disappointed by this cheap app.

Scam Alert! Applied for car/bike learner's license. App's ONLY non-commercial option was "TR-AGRI" (means tractor). No explanation, no icon to confirm before paying. Paid 500 PKR, got a TRACTOR license. I contacted the Rawalpindi Traffic Police helpline. They confirmed the license is incorrect and stated nothing can be done. They advised paying again for a new application with the correct category, claiming the app shows all options correctly—which is false. This is a major flaw and I lost 500.

never use this app. once you pay it will not be working again. even at Google DLMIS not working. I paid for license renewal. due to some documents error my application was rejected but 7400 RS fees were deducted. now from 3 days even I can't login