Dastak - Doorstep Services

Punjab IT Board

About this app

Introducing Maryam ki Dastak - a groundbreaking mobile app that empowers citizens to order government services directly at their doorstep through dedicated Facilitators. Transforming public service delivery in Punjab.
Through Dastak, citizens can request various public services by multiple departments directly at their doorstep, on their desired schedule. Services include:
New Domicile Application
Birth Certificate
Death Certificate
Marriage Certificate
Divorce Certificate
Property Tax Payment
Token Tax Payment
e-Stamping
New Vehicle Registration
Transfer of Vehicle Ownership Application
Character Certificates
Police Verifications
and Many More..

Removing all hassles for citizens. How it works;
1. Citizens Schedule visit of Dastak Representative via Web Portal or Mobile App.
2. Citizen Avails Public Services at their doorstep via Dastak Representative.
3. Dastak Representative ensures completion of service, earns a commission.
4. Multiple payment options, IBFT, JazzCash, EasyPaisa, COD & PSID
5. Citizens rate Dastak Representatives service
Benefits:
Improved accessibility and convenience: for citizens, especially those who are physically disadvantaged, reducing the need for them to travel to government offices, saving time and effort.
Improved Efficiency: Reducing the physical traffic at government offices by creating a new channel of public service delivery.
Governance and Transparency: Increased transparency & accountability. Ensuring citizen receive services, reducing opportunities for corruption.
Call Center Support: The Dastak initiative has deployed a robust citizens contact center to provide instant support to citizens.
Trained and Trusted Facilitators: Our Facilitators undergo rigorous screening and training, ensuring reliability and professionalism in every service they provide.
Feedback-Driven Improvement: We value your feedback. Dastak is committed to continuous improvement, and your input helps us enhance our services.

Available in Lahore, Punjab. More districts coming soon!

Ratings and reviews

very bad experience, I have tried several times using both mobile data and wifi which was working perfectly but at the 2nd screen of data collection, system error pop up saying network error. if you guys really wanna serve the nation with such a purpose making this service hassle free, do it professionally.

The app is good but you have to change the calendar setting. Because when I enter the date of birth in the domicile system it shows me the current date so I have to touch backwards soo many times to reach the exact date.Example if my date of birth is 2003 so I have to touch backwards from 2025 to reach 2003 and it takes soo much time. You can set it to scroll like they have in the previous domicile app. So please fix it and change it to the scroll setting.

its more than 2 months since i applied for my driving license renewal. and still its in printing queue. and the helpline mentioned on the website is also not working. i submitted complain but nothing happened, then i went to khidmat markaz, they said we don't have record of online applications..... i don't know what to do now.