
Jim Greulich
Payment processing is absolutely horrible! Worst I've seen on any app ever! Needed to book 5 trips within Poland. Somehow able to get 3 confirmed and paid for after probably 10 attempts, but was never able to get payment confirmed for last 2, despite trying 20-30 combinations of credit, debit, Google play, etc. This is unacceptable and has wasted hours of my time. How about hiring devs that actually know what they're doing?!
13 people found this review helpful
PKP Intercity
September 1, 2024
Jest nam przykro z powodu niedogodności. Prosimy o kontakt mailowy pod adresem mobi@intercity.pl. Zweryfikujemy co się stało.

Agnieszka Sokół (Captain Carrots)
Have been using this app about 4 times a week for the past year, not great I frequently have issues paying for tickets. Whether it be blik or google Play the app has trouble connecting to the operator. The way late trains are shown is terrible, I missed a train last week because of the information on the app not matching what was on the platform, it turned out the the app automatically updates the late trains time without indicating. Also a better system to save frequent routes would be nice.

Jacek Zurada
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Terrible and time consuming app, gets often stuck, sometimes tells you there are No Connections while there are many available ones, counterintuitive, often freezes up with nonsense reason. if pkp wants to see a perfect ticketing app, please pattern it after United Airlines reservation app
1 person found this review helpful