Spin - Electric Scooters

Pheenix USH LLC

About this app

Spin is reimagining the way people and cities flow by offering shared electric micro-mobility options as an alternative to traditional forms of urban transport. We are committed to being the best possible partner for cities while building the safest, most equitable, and most sustainable mobility solution for the communities we serve. Just download our easy-to-use, reliable app for access to thousands of shared scooters and bikes across the country. Spin scooters and bikes are emissions-free, so you’ll also help keep the air fresh every time you ride.

How to Take a Spin:

- Open the app to find the nearest Spin scooter or bike.
- Unlock your Spin by scanning the QR code or by entering its ID.
- Ride safely to your destination, using bike lanes where available.
- Park responsibly, avoiding pedestrian right of ways, building entrances, and wheelchair ramps.
- Provide Bluetooth permissions to connect to vehicles to capture location data in the background to send to our servers for city compliance requirements

Want Spin scooter or bike-sharing where you live for your commute? Have feedback on your ride? Contact [e-mail], or find more info at www.spin.app

California Privacy Notice: https://www.spin.app/policies/ca-privacy-policy
Terms of Use: https://www.spin.app/policies/terms-us

Ratings and reviews

The scooters are too light weight, jerky acceleration because of the weight, and all back wheel propelled making wheelies easy and unintentional. The app isn't very intuitive and is outright more expensive than local competitor Lime Scooter. With the new parking AI photo review issues that can't be disputed, I normally walk several blocks to find a competitor as opposed to using a closer option from Spin. Every time I break this convention, I'm disappointed.

Would never recommend using even if you were going to be late to something. The risk for it not letting you END YOUR RIDE is insanity. I went to two separate parking zones and it still refused and charged me the entire time. They offerred chargeback but it was only half of what I lost in total. This is what I get for giving spin one more chance from a previous disaster I had with this service more than a year ago. With the similar issue with ending my ride. Never again and would never recommend.

The scooters are fine, but the rider score system is abysmal. There's no way to appeal a bad score, which the app will give you occasionally despite doing everything correctly. I ride exclusively on the road and in bike lanes like I'm required to, and it still penalizes me for going into restricted zones that are beside the road. I'm considering switching back to Lime specifically because there's no way to appeal a bad review.