
Eileen O'Brien
Was impressed, but not now. I wanted to print 2 documents using my local library's printer. Everything worked well: choosing a document, finding the printer, paying, etc. So where are my documents? The app shows that they're "pending" ... for almost 12 hours? I paid by credit card versus paying at the circulation desk upon pick-up. Won't make that mistake again. Now I must call the library for guidance. Will be uninstalling this app soon.
4 people found this review helpful
Princh A/S
August 26, 2022
Hi Eileen. I am sorry to hear that you have had issues using our app. From what you're saying it sounds like there was an error during the payment process. Our system automatically cancels all payments that are not ending in a printing process after 72 hours. This happens very rarely, so I hope you choose to use our service again later on :-)

Lexi
Honestly I have never used this app until most recently of about 2 months ago. I have used it now maybe about 10 times and it is amazing honestly. I can send a print job from my phone to the library of my choosing with just a code. It's simple to use and very user friendly.

Elitsa Mineva
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I can't believe I spent more than 40 minutes trying to print with your app and lose 34 dkk for 4 blank pieces of paper in the end. I first tried using your mobile app, I couldn't upload my file for about half an hour after numerous attempts. Then I tried through library's computer with your desktop app, everything seemed okay there, I made payment of 17dkk twice to only get "aborted" printing process afterwards both times and be left with no print, that's not serious...
3 people found this review helpful