66 reviews
Content rating
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About this app

King County Metro Flex is an on-demand neighborhood transit service. Use your phone to ride anywhere in your service area for the same cost as a bus trip.


- Download the app and create an account.

- Book an on-demand ride on your phone.

- Meet your driver on a nearby corner.


Use your phone to tell Metro Flex where you are and where you want to go. You’ll receive a nearby pick-up location for a Metro Flex vehicle only a short walk away.


It just takes a minute to book your ride! The app will send you an approximate arrival time for your Metro Flex vehicle.


Metro Flex costs the same as a Metro bus trip. And with your ORCA card, you can transfer for free to or from a bus or Sound Transit Link light rail. You can also pay with a Transit GO Ticket or credit/debit card. Youth up to age 18 ride free.

Questions? Reach out at support-sea@ridewithvia.com

Loving your experience so far? Throw us a 5-star rating. You’ll have our eternal gratitude.
Updated on
Jan 2, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 5 others
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

65 reviews
Mark Zarsadias
January 9, 2024
...It's consistently 20 or more. And when you do get a ride, you're sent all around the city before they drop you off despite being the first picked up and the closest to drop off. EDIT: 1/9/24 Alongside that rides in my city still are 25+ minute waits all day, the app also consistently crashes, especially when you already have a car, making it impossible to see how far your 40 minute wait car actually is. So not just slow pickups, but don't even have the decency to not have a broken app.
16 people found this review helpful
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Daniel Vanmeter
February 5, 2024
This app is a wonderful idea!!!! But the platform it self and the execution are horrible. You can't view anything in satellite mode. It's constantly telling me that my destination is out of zone....even when I know it's not. It's always telling me 30 min...... Or it tells me that the better option is the bus. It's extremely difficult to actually get a ride. At least for me. And I live right in the middle of downtown Renton by the highschool .
2 people found this review helpful
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Dave Bort
January 5, 2024
Too many engagement notifications -- I installed the app because every so often I'm in the service area, but 90% of the time I'm not. But it keeps sending me notifications to give it a try. It doesn't seem to give me a way to disable engagement/marketing notifications without disabling all notifications, but I want ride notifications for when the time comes to use it.
4 people found this review helpful
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