First Bank Romania

First Bank S.A.

About this app

The First Bank mobile banking app helps you to have control of your money anywhere and anytime.
You have your bank in your pocket without any hassle, you log in with fingerprint or face ID and you have access to all banking operations with just a few gestures.

What can you do with it?

You can open your First Bank current account directly from the app without a trip to the bank.
You have quick access to your First Bank accounts. You can check your balances and easily make transfers between them.
You can make quick transfers to friends or loved ones with just a few gestures, and for a simpler process you have the option to save and customize your regular payments.
You pay your bills quickly by scanning the barcode, or by selecting the provider directly from the app. You can easily confirm the payment by fingerprint or face ID.
Paying taxes, road vignette, or bridge tax is no longer a problem. You can solve them all from the First Bank application in the dedicated section (powered by ghișeul.ro).
You save with every card payment through Pay and Save. Every time you make a payment with your card you can round the amount paid and the difference will be automatically sent to a savings account.
You authorize more secure and simpler online payments, 3D Secure, directly from the application with fingerprint or Face ID.
We have new features in development so it's good to have the application always up to date.
The application is available in both Romanian and English.

Ratings and reviews

Very good bank, pretty good app (they allow rooted phones which is nice), but their website is awful to use. I tend to use my PC to do everything and their website is pretty bad; Its ugly, slow, confusing to use, and feels poorly slapped together (not being able to refresh/go back, constantly requiring phone verification making me scan my fingerprint 3 times just to change a setting, its hard to work with 2 bank accounts, errors dont provide any info like why cant i make a 2nd debit card, etc)

After 4 months no change!!! The worst application!! One of many "specific issue": the 2 main utilities providers cannot be found in the predefined beneficiaries: ENEL, Telekom ...... I am a new user, since my bank was bought by Firstbank. I was surprised to see how many bad reviews it has. It does not have the possibility to send the transaction history by email in a single file (as we were used to in the old application) I have to download them one by one; I can no longer use more accounts on the phone, with the old application I could juggle between three accounts, I would very much like to find this function in the new application. ZERO star app for me, at this moment!

I tired the top up function last month and it worked fine, now i got this error message {"requestError":{"status":"error","message":"duplicate transaction","variables":"request"}} I look at a way to contact support from the app but there is no option. The transaction was processed on the card and now I have no clear option of reporting the issue.

What's new

What’s new?
This version comes with the following updates, designed to enhance your digital experience by providing more security and better performance:
• Update your personal data directly from Mobile Banking
• A more intuitive and optimized design for the payments menu
• Improvements to existing features and performance, along with bug fixes.