
Kayan Bashaykh
Worst government app I've ever used. My address is written incorrectly. So I go to update it but I can't because I need to use a code sent to my number, which is also written incorrectly, so then I have to go and change my number, and the app won't let me. It is a joke that all government apps rely on this one when it can't even get my address right.

antor antor
In one word, this service is absolutely terrible. I wasted more than two hours trying to use it. It has been one of the most frustrating and disappointing experiences I’ve ever had. My clear advice: if you value your time and patience, don’t use this service. It’s nothing but a complete waste of time.
1 person found this review helpful

AMIR KHAN
I haven't seen an app worse than this. If someone forgets their SPL username or password, it's almost impossible to recover it. Even after logging in through Nafath and verifying the ID number, date of birth, and mobile number, the username and password recovery process still says the details are incorrect. Many people are facing the same issue. It's a very poorly designed app. If someone's mobile number has changed, the recovery process still says the details are incorrect.
4 people found this review helpful