2.8
22.9K reviews
1M+
Downloads
Content rating
Everyone
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About this app

New version... Better experience and integrated services.

The new Alkahraba app offers you a flexible digital experience that allows you to manage your accounts and complete all your services with ease.

Application features:

• Account Management:
Manage and control all your accounts under a single ID (add/remove beneficiary, transfer ownership to the new owner)

• Consumption Monitoring:
Monitor your electricity consumption and compare it with similar customers; per hour, day, week, and month. Also, you can set a consumption limit with the ability to be notified when exceeded.

• Bill Payment:
You can review your bill details and pay easily via various methods.

• Customer Support:
You can now contact us via live chat to answer your queries and complete your requests, or through the virtual office service.

• Electrical Service Connection
You can now request a permanent or temporary service connection for your property and track the request status until completion.

Download the app now and start a new digital experience...
Updated on
May 9, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.7
22.7K reviews
Salem Aldawsari
May 5, 2024
it works with cellular connection, but no hope to work with WiFi, I've tried with multiple providers (stc, zain, mobily) didn't work. I suspect you collect private data without consent by forcing only cellular connection without obvious reason.
Did you find this helpful?
Saudi Electricity Co.
May 5, 2024
Thank you for sharing your feedback. We kindly request you to contact us directly through live chat in our application (available before logging in) to verify the details and provide the necessary support. Thank you for your understanding.
Salah “SyB” Bakharji
March 14, 2024
This app is useless and embarrassing to our only electric power provider. Remove it and fix all bugs before releasing it to the public. It hangs a lot.. not responsive. I tried to pay my bill but couldn't.. used tge web site.
10 people found this review helpful
Did you find this helpful?
Saudi Electricity Co.
March 14, 2024
Thank you for sharing your feedback. We kindly request you to contact us directly through live chat in our application (available before logging in) to verify the details and provide the necessary support. And your suggestion is appreciated.
Sami Idrees
March 11, 2024
After the latest update, you can not make a payment using the application. The application is useless. You can't click on any selected touch button.
15 people found this review helpful
Did you find this helpful?
Saudi Electricity Co.
January 7, 2024
Thank you for sharing your feedback. We kindly request you to contact us directly through live chat in our application (available before logging in) to verify the details and provide the necessary support. Thank you for your understanding.

What's new

We are always dedicated to offering the best services to our customers. Update the application now and enjoy an integrated digital experience.

This version includes
General enhancements
Performance improvement and bug fixes

Have a great day.