TransitLink SimplyGo

3.9
2.22K reviews
100K+
Downloads
Content rating
Everyone
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About this app

TL SimplyGo mobile app is an initiative by Transit Link Pte Ltd to bring the TransitLink SimplyGo (formerly known as Account-Based Ticketing) Portal and the current suite of eServices on its corporate website (www.transitlink.com.sg) to the mobile platform.

The functions of TL SimplyGo mobile app include:

My Cards
======
* Add your travel cards to your TransitLink SimplyGo Account
* View and track any 30 days of your transaction records, up to the last 180 days
* Submit your travel claims and view status online
* Pay for penalty fees conveniently through the app

Travel Guide
=====
* Bus Enquiry / Bus Interchange Enquiry
Check out the bus routes, fares, estimated travel time and bus arrival times

* MRT / LRT Fares & Travel Times Enquiry
With our easy-to-use interactive map, choose your boarding & alighting points to find out the fares, estimated travel time and train arrival times

* MRT Station Map Enquiry
Check out where are the bus stops and interchanges near the MRT stations

* Road Enquiry
Check out the bus stops and services available along the road

* Place Enquiry
Search to know which bus services or MRT / LRT stations are nearby the Places of Interest, Government Offices / Statutory Boards, Hospitals / Medical Centres and Polyclinics

* Favourite
Add your favourite bus services and bus stops for easier and quicker access to the routes and bus arrival times


Location
=======
* Concession Card Replacement Offices (CCROs)
For assistance on immediate Concession Card Replacement, find out the locations and operating hours here

* Ticket Offices (TOs)
Check out the nearest Ticket Office and its operating hours

* Add Value Machines (AVMs)
Check out the nearest TransitLink AVM for top-up and other self-help transit-related services

* TransitLink Kiosks (TL Kiosks)
Check out the nearest TransitLink Kiosk for self-help concession card replacement services

* My Location
Wherever you are, you can check out nearby bus stops, MRT stations and TransitLink facilities (CCROs, TOs, AVMs, TL Kiosks)


Concession Card
======
* New Concession Card Application
Apply for your concession card at your convenience

* Lost Concession Card Replacement
Why Q at our CCRO when you can apply for a lost replacement immediately?

* Lost Concession Card Enquiry
Lost your concession card? Check here to see if it is with TransitLink before you apply for a replacement

* Application for Card Conversion
Send in your online application to convert your current concession card if you meet the eligibility criteria


eVoucher
======
* View the electronic transport vouchers under your registered CEPAS Card(s)


Claim
======
* Being overcharged? Bus breakdown? You may file your claim via this function


We thank you for using TL SimplyGo mobile app and do let us know if you have any feedback on the application via the Feedback function
Updated on
Mar 15, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted
3.9
2.22K reviews
WKM
June 9, 2022
Used to be able to check the log of every past trips and amount charged, but lately can no longer view it. This is a important feature it gave transparency and it allow me to record on my daily fares into my expenses sheet at the end of the day. It's also give commuters if the fares are correctly charged. Personally, i was overcharged once and i had to claim for it. Without this, i will no longer able verified. Please review and put it back. Thanks
14 people found this review helpful
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Eileen Chee
May 8, 2022
The app has recently gone from bad to worse. The trip charge notifications have stopped, the trip details can't be loaded most of the time, trips are visible only the next day now. Data availability was almost real-time previously. Transit Link, what happened? You are moving backwards, not forwards. Please fix this properly.
9 people found this review helpful
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Jason
May 20, 2022
The loading of information is terribly slow. Those are just text data, even a 3MB photo loads faster than this. Error messages don't make any sense. Loading is in a constant loop. Since everyone is complaining about the slowness but nothing is done, then stop advertising about this service and get something done properly.
25 people found this review helpful
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What's new

• General enhancements