SimplyGo

Transit Link Pte Ltd

About this app

Formerly the “TL SimplyGo app”, the SimplyGo app integrates the key card-related features from the EZ-Link app and aims to provide commuters with a seamless experience for their transit ticketing needs and card-related services.
 
Some key features of the SimplyGo app include:
- View travel transaction history and expenditure of yourself and your loved ones, up to the last 180 days
- Receive alerts on low card balance* [NEW]
- Receive push notifications on your trip fares^
- Top up on-the-go for cards* added to your account
- Block lost travel card* and transfer value to new card [NEW]
- Submit and view transit claims status
- Apply/replace Concession card & purchase concession pass for SimplyGo Concession cards
- View Non-Transit Area (NTA) transactions* [NEW]
- Pay penalty fees
- View and redeem electronic Public Transport Vouchers to your added SimplyGo travel cards and stored value travel cards
 
*Only applicable to SimplyGo EZ-Link & Concession cards
^Applicable to contactless bank cards and SimplyGo EZ-Link & Concession cards
 
On top of the above, you can also enjoy the following:
 
- Customisable homepage to facilitate access to your preferred functions
- Plan your journey using the “Journey Planner” and save your preferred routes and locations
- Check out the bus routes, fares, estimated travel time and bus arrival timing using the “Travel Guide”
 
Website: www.simplygo.com.sg
 
Thank you for using the rebranded SimplyGo app.

Ratings and reviews

If card is in negative value, I will not be able to use card immediately after I top up. I will need to go to the nearest simplygo office to re-enable it. Can the app re-enable during top up. Why Simplygo make the travelling experience worst than Ezlink. New system should be the same as old system if not better. What a lousy initiative to downgrade the Ezlink system. Money all wasted to produce a lousy system and app.

Tried to register my debit card twice and both times received error without specific information of the error. Charged me $$ both times to verify the card. While it's only $0.10 each time, they are still unjustified charges. Hope the $$ is returned.

Terrible experience using SimplyGo app which has bug on iPhone app where the confirmation button is outside screen if you set assesibility for Large fonts and zoom in display. The confirm button is below the page which is still OK but the problem is that when you scroll up the page will just spring back down as you lift your finger to try to press the confirm or save button. This serious bug cause user not able to complete the task and could not press the confirm or save button. Buggy app.

What's new

• Inclusion of information relating to Thomson-East Coast Line Stage 4 stations
• Bug fixes