SimplyGo

SimplyGo Pte. Ltd.

About this app

The all-in-one SimplyGo app now has key features integrated from the EZ-Link app – convenient for your travel card-related and lifestyle needs. By adding your contactless bank card and/or travel cards to the SimplyGo app, you can now access a variety of services, including:
• View travel history and payment transactions on the go
• Apply and activate auto top-ups for EZ-Link and Concession cards
• Apply or replace Concession cards, or purchase Monthly Concession Pass for SimplyGo Concession cards
• Apply for the Motoring service for your ERP and carpark charges – no need for a card in the IU/On-Board Unit (OBU) anymore!
• Submit a travel claim and track its status
• Block lost EZ-Link cards anytime and recover the remaining value
• Use your Wallet to make purchases locally and overseas
Experience the full suite of services today by downloading the SimplyGo app – Make every trip a seamless journey!

Terms and conditions apply

Ratings and reviews

After the update, the new user interface is not customer friendly. Also unable to add new card information. Tried calling the hotline but was brushed off and told to keep uninstalling and reinstalling the app until it works. Staff refused to take down the error code and escalate the issue claiming that they could only do so if the error was replicated after the app was u installed and reinstalled after a few hours. Utterly shameful managment.

i can't add a new bank card. to my account. the auto top process is also a nightmare, once your card is expired, you can't simply switch to another card but have to wait 24 hrs, provided that you can successfully add a new card but basically you can't. so funny to name the app. "simply". you made everything more complicated

I've noticed a few things while using the service. 😕 It seems that if a card is blacklisted, it's not possible to remove it from the account, which can be a bit inconvenient. 💳 Also, I think the monthly transaction statement could be improved. 📈 It would be really helpful if it included the exact tap-in and tap-out times for each transaction. ⏰ That would make tracking usage much clearer. 💡

What’s new

This new version of SimplyGo app includes:
* Users can now purchase Travel Gift Vouchers in the app for family and friends using SimplyGo EZ-Link / SimplyGo Concession cards
* Updated System Map with CCL6 MRT stations
* General enhancements and bug fixes