SimplyGo

SimplyGo Pte. Ltd.

About this app

The all-in-one SimplyGo app now has key features integrated from the EZ-Link app – convenient for your travel card-related and lifestyle needs. By adding your contactless bank card and/or travel cards to the SimplyGo app, you can now access a variety of services, including:
• View travel history and payment transactions on the go
• Apply and activate auto top-ups for EZ-Link and Concession cards
• Apply or replace Concession cards, or purchase Monthly Concession Pass for SimplyGo Concession cards
• Apply for the Motoring service for your ERP and carpark charges – no need for a card in the IU/On-Board Unit (OBU) anymore!
• Submit a travel claim and track its status
• Block lost EZ-Link cards anytime and recover the remaining value
• Use your Wallet to make purchases locally and overseas
Experience the full suite of services today by downloading the SimplyGo app – Make every trip a seamless journey!

Terms and conditions apply

Ratings and reviews

After the update, the new user interface is not customer friendly. Also unable to add new card information. Tried calling the hotline but was brushed off and told to keep uninstalling and reinstalling the app until it works. Staff refused to take down the error code and escalate the issue claiming that they could only do so if the error was replicated after the app was u installed and reinstalled after a few hours. Utterly shameful managment.

Surprised me that after adding a credit card for auto top up for my kids concession cards. There is no option to remove or update card information when your card expires or no longer in use. You have to go to the simply go office to disable it with the physical card and wait up to 7 days to add a new card for auto top up. Very outdated process and can definitely be improved to free up resources and time for such a simple matter. This task should be accomplished through the app instead.

i can't add a new bank card. to my account. the auto top process is also a nightmare, once your card is expired, you can't simply switch to another card but have to wait 24 hrs, provided that you can successfully add a new card but basically you can't. so funny to name the app. "simply". you made everything more complicated

What’s new

This new version of SimplyGo app includes:
* Users can now purchase Travel Gift Vouchers in the app for family and friends using SimplyGo EZ-Link / SimplyGo Concession cards
* Updated System Map with CCL6 MRT stations
* General enhancements and bug fixes