Joe
- Flag inappropriate
- Show review history
App is getting worst, previously I still can top up using the app, but recently it keep loading on the top up page. Only good for this app is we can keep track on the timing of time when we take the transport so that we can have the discount of whole journey within 2hrs, and 45min interval between every trip, other than this, I do not see any better benefit for this app, also we not able to see the amount at the granty, suggest at least we can see it both at the granty and this app.
7 people found this review helpful
Patrick Teo
- Flag inappropriate
- Show review history
Unlike EZ-Link app, SimplyGo does not capture carpark and erp transactions. Moreover, EZ-Link cards that are converted to SimplyGo cards cannot by used in IUs of vehicles. Recently, I switched back to an EZ-Link concession card. Unfortunately, the card is not recognised by EZ-Link app and I still need to use this horrible SimplyGo app. Why can't Singapore goverment come up with integrated cards and systems that work seemlessly across these platforms so that we need only 1 card and 1 app?
5 people found this review helpful
J L
- Flag inappropriate
- Show review history
New: top up feature is broken. Every now and then your core feature broke and yet it still get released to the public. Your UAT team really need to wake up.. Old: Can't even login now. Keep tellingn me login session expired. Reset password already still the same. I can login on the website so there is no issue with my password so it seems the server cannot handle the surge in request after the news of full simplygo rollout? Sigh.
6 people found this review helpful
Transit Link Pte Ltd
January 11, 2024
Thanks for your feedback. We have resolved the issue. Please update SimplyGo app to the latest version and try again. Thank you.