2.9
411K reviews
10M+
Downloads
Content rating
Everyone
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About this app

Manage, track the way, make out and pay parcels of "Nova poshta" through the mobile application. Save time in departments.
Registration in the application automatically adds to the loyalty program: identification without documents; cashback to the bonus account and calculation of bonuses for future parcels; additional storage days in the office.

Functionality of the Nova poshta application:

SHIPMENTS
✓ Receive notifications of the parcels in your name, they will automatically be added to the section "My shipments"
✓ Tracking: Track the parcel by the waybill number
✓ Create packages
✓ Pay the delivery of the parcel
✓ Order a one-touch return: without calls and written applications
✓ Redirect the parcel to another branch or address
✓ Create a shipment with a return payment to a bank card
✓ Calculate the cost and delivery time
✓ Call the courier

DEPARTMENTS
✓ the current catalog of all Nova post offices on the list and on the map
✓ Selection of a branch at the current location within a radius of 1 km, 3 km or 10 km
✓ office hours
✓ list of additional services of each branch

Follow the company's news in the app: new and / or updated services and services, opening branches and other important information about the company. The application is available in Russian and Ukrainian
Updated on
May 29, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.9
403K reviews
Ivan Crimson
March 22, 2024
application response time is extremely bad. sorting of the list of parcels doesn't work properly. also said list keeps triggering refresh on it's own, making the whole UI unresponsive for the duration of the update, which on average takes 1-3 seconds!
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ТОВ «Нова пошта»
March 25, 2024
Добрий день! Для того, аби можливо було детальніше розібратися у ситуації, надішліть нам у приватні повідомлення соціальних мереж (фейсбук чи інстаграм) скриншот помилки, ПІБ та номер телефону, на який проводилася реєстрація. Також вкажіть для звернення: 20240325/10272.
Solomiya Shtokalo
February 4, 2024
They updated something in the app, so I get 403 forbidden, though can not pick up my delivery (i did everything: updated app till latest version, reinstalled app, restarted phone). Extremely slow in creating request. It took them 50 minutes from my first call, to call back and approve that request was created and will be sent to technical team. Curious for how many days will it take for them to actually fix the problem. "Lovely" u can not get your own delivery already paid for
2 people found this review helpful
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ТОВ «Нова пошта»
February 5, 2024
Добрий день! Перепрошуємо за незручності. Підкажіть, будь ласка, чи коректно працює застосунок? Якщо проблема не зникла, надішліть в приватних повідомленнях на офіційних сторінках компанії в соцмережах (фейсбук або інстаграм) свої дані (ПІБ, телефон), скріншот помилки, з позначкою - для звернення 20240205/07483.
Lua
May 7, 2021
Overall, the app is good, but there are still plenty of space for the improvement. It works fine on my smartphone. However, this app can't be used on my tablet to take anything from the local postomate, which is located inside a building, because my tablet has a weak GPS signal. Why do you require GPS at all? Bluetooth is more than sufficient to ensure that a personal device is located near the postomate, being more reliable than GPS. Also, UI can be simplified further to reduce clicking.
18 people found this review helpful
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ТОВ «Нова пошта»
May 14, 2021
Добрий день! Дякуємо за Ваш відгук! Мобільний додаток більше пристосований до смартфонів, проте ми впевнені, що його можливості розширяться та всі вище вказані нюанси будуть враховані 😊

What's new

Bug fixes and application stability improvement