
Claudia Carregosa
I'm wondering how the app calculated the travel time. I have been checking it, and it is not accurate. Not only checking the time I spent travelling but also comparing with Google maps. Ex.: On the app shows me that the distance takes 6 minutes, and Google shows a minimum of 13 minutes. In reality, it takes a little longer with traffic and lights. Using basic maths, roughly I would be travelling by bike at 33km/h constantly, in a straight line with no obstacles. In my opinion it could be better.
32 people found this review helpful

Emma Blackmer
Have been unable to download care plans, have been told to turn phone off and on again, have done this lots of times, hasn't sorted the problem, Also I have to turn off the travel tab each time I log in, this has been happening for a couple of weeks, it's annoying, I just like to have the appointments showing, Medication takes an age to log, if you're lucky it won't freeze.
11 people found this review helpful

Sandra Inacio
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It should have the option of log in with fingerprint. After the updates it works better. I like the fact that doesn't delete if we don't save the notes. Not 5 starts because it's a bit confusing, I have to look several times to make sure it's right what I'm seeing. Visually doesn't work for me. Too much going on. Should just open clients information if I would tap on it ,should just show name date time.
91 people found this review helpful
CarePlanner Ltd
February 5, 2024
Hello Sandra, thank you for providing feedback on your experience, we are always looking for ways to improve our product with our users input. We are working on adding Biometric Login to our mobile app to make the process of logging in quicker and easier, while still being just as secure.