Metrobus

Go Ahead Group plc

About this app

Our new app has everything you need to get around Sussex, Surrey and Kent with Metrobus. It’s packed full of everything you’ll need to get mobile on the bus.

NEW! Discover your fare: Find the fare for the journeys you are planning whether you want to buy a mobile ticket in advance or pay on the bus.

Mobile Tickets: Purchase mobile tickets securely with a debit/credit card or with Google Pay and show the driver when boarding - no more searching for cash!

Live Departures: Browse and view bus stops on the map, explore upcoming departures, or check out the routes from a stop to see where you could travel next.

Journey Planning: Plan your commute, trip to the shops or night out with friends. It’s now even easier to plan ahead with Metrobus.

Timetables: We’ve squeezed all of our routes and timetables into the palm of your hand.

Contactless Journeys: View the journeys you have made using your contactless cards and a breakdown of charges and savings.

Favourites: You can quickly save your favourite Departure Boards, Timetables and Journeys, with quick access from one convenient menu.

Disruptions: You’ll be able to keep up to date with service changes directly from our disruption feeds inside the app.

As always, we welcome your feedback. You can send it to us via the app.

Ratings and reviews

This app is completely worthless. It's unintuitive, slow, won't allow you to buy multiple tickets in a single operation, shows incorrect information about what facilities are available on buses, shows different scheduled times to those posted on the official signs in bus stops, won't show route information if you search by bus number, and won't let you search for all routes at a given bus stop. But worst of all it gives *zero* notice when buses are broken & more than 35 minutes late. Pathetic!!

Learnt the hard way last night that the 'live tracker' on the app can show a bus that never actually turns up! Wasted more than half an hour waiting, then it suddenly disappeared. Not good when it's after midnight and the next service isn't for another hour! This was for the 100 service passing through Horley centre. The tracker originally implied it was just running late so maybe the town centre was skipped in the end? In other respects the app is useful.

the app isn't accurate on the times I have missed 2,buses because of the drivers turning up early and treating the stops like a formula 1 track and I ended up struggling to walk to get to where I wanted to go because of the jobsworths of drivers on the number 20 not paying attention to the outside surroundings and I am disabled and a concessionary pass holder I will be making a complaint

What's new

It is now clearer when stops are either set down only or pick up only on any given service and favourite stops are easier to identify on timetables.