NCP

National Car Parks Ltd

About this app

The NCP app brings all your parking needs together in one convenient and easy-to-use place, offering the ability to:

• Purchase and access a digital Season Ticket, giving you the ability to manage your account with ease

• Ticketless pay-as-you-go parking at 370+ car parks across the UK

Make sure you download the NCP app before entering one of our car parks to guarantee the best experience.

Downloading the NCP app means you can purchase digital monthly, quarterly, and annual season tickets, depending on your needs. Your season ticket will then be stored in the app, meaning you’ll never forget or lose a physical season ticket again!

Features of the NCP app include:

• The ability to pay as you go and access your season ticket, if you have one, in one place

• Extend your parking session in-app to save you having to go back to your car, you’ll be notified by push notifications from the app, so please ensure you have enabled notifications in your device settings to stay up to date

• One QR code for all your products

• Ability to favourite sites that you regularly visit in your favourites list

• AutoPay provides fully automatic recognition and payment at selected sites via your vehicle registration number (VRN)

• Map and list view of car parks with additional features

• Buy and pay for a season ticket within the app, allowing unlimited parking within your chosen site for the length of your ticket

• In-app chat function, giving you a direct line to customer service

• Pay with Google Pay

Ratings and reviews

Generally the app works fine BUT on some car parks there aren't pay stations and if you haven't realised that, and so you haven't started a parking session but need to pay when you leave, there is no option on the app to do that, so you need to go to the NCP Pay Later web page. It would be so much better if there was a "Pay Later" option on the app instead of having to do it through a web site and add all your card and address details every time. Thanks!

"parking made easy", yet you have to mess around downloading the app, creating an account, confirming your identity, logging in, selecting a car park, entering your reg, adding a card, approving the payment and then finally, 15 minutes later, having confirmation of parking. All whilst hoping you don't lose signal, otherwise you're unable to park there. Whatever happened to good old cash? Yours sincerely, a 27 year old.

Terrible app. I get free employee parking via the NCP app but it forces you to enter payment card details for this parking. Instructions provided by NCP state "you will not be charged it is just to receive a QR code". But then I was charged £21 for 4 hours on my first use. £21 is far too expensive for 4 hours parking regardless. But the app didn't clearly list/navigate to eligible car parks. Instead assumed I wanted to pay £21 for NCP parking in a city I could get it for free.Where is the logic?

What’s new

• UI updates for smoother and consistent user experience
• Payment flow improvements and bug fixes
Update now and experience better parking with NCP.