Tesco Mobile

Tesco Mobile UK

About this app

Whether you’re a pay monthly or pay as you go customer, our new app gives you all the useful features you need, exactly when you need them.
Think of it as your phone’s helpful companion. You can view your bills and usage, top up and manage your bundles, set safety buffers and check out your upgrade options. All of this is available instantly, any time of day or night — so there’s no need to visit our Phone Shops.
Still need additional support? No problem, our friendly customer services team are here to help. We’re available 7am – 11pm every day via secure in-app chat. Even if we’re not online, you can still drop us a message and we’ll respond as soon as we’re back.
Take a closer look at everything you can do on the app:

Pay monthly
• Manage all the mobile numbers on your account and choose your Family Perks
• Track your monthly data, minutes and texts and view your usage history
• Add more data and minutes, or change your monthly data
• Check when you can upgrade
• Add your Tesco.com / Clubcard details to your Tesco Mobile account
• Use your Clubcard vouchers towards paying your bill
• View your recent bills and charges, and manage your safety buffer
• Change your address
• Get answers to useful FAQs
• Chat with our customer care team via live in-app messaging


Pay as you go Essentials
• Check your top-up balance
• View your remaining allowance of data, minutes and texts
• Top up with a debit card, credit card, or Apple / Google Pay
• Add or change your current Essentials bundle
• Change your upcoming bundle.
• Stop your current bundle to turn off auto-renewal
• Chat with our customer care team via live in-app messaging

Please note: this app is for customers on pay monthly contracts and Pay as you go Essentials. If you’re using one of our older pay as you go tariffs, search for our Rocket Pack and Triple Credit app.

Ratings and reviews

International txt are expensive, charged 4 times for each txt. The WiFi is awful, very often will not connect when out and about, and when it does it is usually slow. App is useful and easy to use. Their customer A.I. is useless and when you eventually get to talk to a human they are hard to understand....

Up until very recently I would have given this app 5 stars. Unfortunately it will no longer access my account so I cannot check on my balances or pay top up using it. I have reinstalled it, but when I enter my phone's number to get access to the app there is no response. I contacted support and was promised a response quickly, but this has not happened. There are other ways of topping up, but I want to use the app and all it's advantages.

Tesco Mobile has been the worse provider I've ever had to deal with. thwy rip me off in the last few months inventing some called "buffer" excuses. I've had operators just hanging up on my face instead of trying to help and because of this and many more bad experiences with them, I'm now ending the contract and going back to Lebara.

What’s new

Improvements and bug fixes to make your experience better.