Vitality UK

2.7
15.2K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Get connected to Vitality and track your progress towards Active Rewards on the go.

Link an activity tracker to the Vitality Member App to start earning points towards rewards.

The Vitality Member App allows you to:

• Track Vitality Programme progress
• See an overview of the products you have with Vitality
• Track progress towards your Active Rewards
• Link multiple devices to track activity
• Track your Vitality status
• Browse the other partner benefits available to you
• Access to support areas for device linking
• View articles from the latest Vitality Magazine.

Collecting your activity data


Step, workout and Mindfulness data will automatically sync in the background, and can take a minimum of two hours to process and be sent to Vitality.

Important information


You need to be a Vitality member to use this app.

Log into the app using your Member Zone username and password. If you don’t have a Member Zone account yet, register on the app using your Vitality membership number.
Updated on
Sep 29, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info, and App activity
This app may collect these data types
Location and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.7
15K reviews
Trudy-Jo Daniels
October 7, 2025
After a more than a year I can confidently confirm this is still the most ineffective app! Yes, I have checked the version, updates, and connection. Uninstalled and reinstalled. Still having to manually input my fitness data (approx 11/12 months) No follow up from a technical team to try and resolve the matter. No rewards get backdated. And while I had 127 point missing, my points only went up by 31 points because part my data was in the "previous fitness yr.
196 people found this review helpful
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Vitality Health
October 1, 2025
Hi there, this is disappointing to hear. We're experiencing issues with points, specifically with Google Fit, but we don't want you to miss out on any rewards so we'd like to get these backdated. Please can you reach out on WhatsApp 0161 884 4689 or Facebook, or call us on 0345 602 3523? Thanks, Megan
Alex Gábor Ispánovics
October 14, 2025
Less and less every year. I'm a vitality customer since 2017 but the app is still a bit difficult to navigate (i.e. find stuff). Since they've introduced this Stanley game in the app I feel like I'm paying for a game that isn't fun and I did no want. Grinding with steps gave me motivation to go for an extra walk at the end of the day but now it is gone.
16 people found this review helpful
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Vitality Health
October 14, 2025
Thank you for your review, I am sorry to learn you are seeing issues with our app. Please get in touch via WhatsApp on 0161 884 4689 or send us a direct message on Facebook. – Lisa
Joe Boud
June 24, 2025
The best rewards are now locked behind a game of chance that you have to play every week of the month to be in with a chance of getting anything. Miss one week, that's the reward gone. Effectively this app is now just a button to activate the free coffee each week and the fact that is hidden behind multiple menus is enough to warrant the 1 star.
98 people found this review helpful
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Vitality Health
June 26, 2025
Hi Joe. Through Pick and Play, you continue to benefit from a guaranteed weekly reward for getting active. On top of this, you are guaranteed at least one reward when you ‘play’ each week and can benefit from up to two extra monthly rewards.​ We are looking to make some improvements to the programme shortly so thank you for raising this feedback.

What’s new

This Release includes our launch of the new Weekly Pick improvements and removal of bundles.
Northern Ireland Cinema vouchers accessible within our App.
Lastly improvements to support performance and maintainability of the apps.

App support

About the developer
VITALITY CORPORATE SERVICES LIMITED
appfeedback@vitality.co.uk
Eighty Strand LONDON WC2R 0DT United Kingdom
+44 7879 800455

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