Joshua Rose
This app has gone through a few iterations. The latest is bad beyond belief. What is ITA possibly thinking. In the previous version of the app all (12+) of my bookings were loaded on the front page of the app for easy reference and management. Now all future bookings have disappeared and you can't load multiple bookings, only one at a time. You guys have failed miserably with this. Change it ASAP
6 people found this review helpful
Sam
Terrible experience with your app. Both my girlfriend and I tried on two different occasions, on two different flights and with two different payment methods to book a flight through the app. For both of us the payment got stuck on an eternal loading screen. Then, when retrying to book the same flight, it didn't even show as an option anymore.
2 people found this review helpful
T Kihato
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Great Airline let down by abysmal app. I am almost certain that the developers know that this is an app in a really poor state. It is slow and 9 times out of ten never completes the transaction I cannot be the only one who has noted this. Once again today my transaction did not complete. And so although I prefer ITA I'll have to use another airline. This has happened repeatedly this year. Shame
6 people found this review helpful