
Rick B
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Forced to create an account to apply and then rejected. How about approving people before making them create an account? I've been a customer of Santander (and its predecessors) for 40+ years and have excellent credit yet apparently wasn't good enough. 7-24-26 Update: I called the number as recommended and the rep said they can't see details of why an application is declined and couldn't help me. I'm sorry I wasted more of my time on this; it's clear they don't care.
Santander Bank, NA
July 13, 2026
Thanks for writing in regarding a recent application denial, Rick. We will share this internally with our Digital Products team as Feedback. If you have any questions regarding an application, please feel free to contact us at 833-833-8305 and a rep will be happy to look into this with you. Our Hours are Monday-Saturday, 8:00 AM to 9:00 PM ET.

Nick Anderson
Having trouble linking online account to other things. Like some other banks and money management apps. I'm also not a big fan of interest not hitting on day 1 of the month, vs your account set up day of the month. When interest rates, we're at some of the best %, I could overlook those things. Now going move my money due to the other issues discussed at the beginning of this review and them lowering their rates.
1 person found this review helpful
Santander Bank, NA
June 23, 2026
Unfortunately, if you are unable to add an external account you will need to try and link a different account. You may also wish to try linking Openbank via routing and account number with your other bank and "pull" the funds out of the Openbank account. You may also reach our call center at 833-833-8305 from Monday-Saturday, 8:00 AM to 9:00 PM ET.

Frances SanClemente
I've used OpenBank for 2 years with no problem. Super easy to set up account, transfer savings in and out, set up repeated automatic transfers, add beneficiaries. 4 family members are also banking here, no problems at all. App works great with Android and IOS. Highly recommend. Deposits aren't available for withdrawal for 4 days in accordance with banking laws (fraud prevention) so don't panic if funds show not available.
5 people found this review helpful