Openbank U.S.

Santander Bank, NA

About this app

Easily Manage Your Account
• Enroll in Mobile Banking through your app.
• View balances with just a few clicks.
• View deposit statements and account balances.
• Manage your contact details: edit, add, or delete contact information.
• Start the process for adding a joint owner to your account.
• Manage beneficiaries add or delete beneficiary information.

Stay Secure
• Sign in securely using your fingerprint or your face.
• Set up your Trusted Device by registering your smartphone in Mobile Banking.
• Retrieve your User ID and change or reset your Password securely from your mobile device using password reset.
• Verify your identity on certain transactions using One-Time Passcode (OTP) security.

Transfer Funds
• Move money between your Openbank accounts.
• Move money from your personal bank accounts at other financial institutions to your Openbank high-yield savings accounts.
• Make transfers to accounts at other banks within the U.S.
(Restrictions apply. Please refer to the Digital Banking Agreement for details).

Contact Us Anytime for Assistance
• Use one-touch calling to contact Customer Service.
• Get faster assistance by selecting Call Us when you’re signed in to Mobile Banking.

Get Started Today. It's Easy!
If you have a personal account with Openbank, download the Mobile Banking App today and bank when you want to.

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©2025 Santander Bank, N.A. All rights reserved. Openbank is a division of Santander Bank, N.A. Member FDIC

Ratings and reviews

I tried to cancel a deposit, but kept getting an error saying it must be done in the app, which then showed the same error. Customer service said cancellations aren’t allowed after 10 minutes, yet the option/ button to cancel the transaction still shows. The rep couldn’t explain why and was unhelpful. After I mentioned contacting my bank, her tone changed, and she got really unfriendly, saying I need to make sure the bank knows I approved the transaction, or this will become a big problem.

App is garbage. I cannot connect any of my accounts to you (four different banks). They don't you work with Plaid. They don't have email or chat function. I will be undownloading. Some reddit users say it's hard to get money out of the account once it's in there too. But I didn't get that far. Also I tried to leave feedback on the feedback section of the app and it just keeps giving error messages. I won't be calling in to get them to fix it.

Put in a transfer to our bank from openbank for money we needed by the end of the year. Two days later they cancelled the transfer, didn't notify us, and locked our account. After an hour on the phone they said it was because it was suspicious, sorry about that, but my account was locked and it would be a few days wait to unlock it and then I can try the transfer again and then it might take a week to transfer, maybe. They give a good rate because you can't have that money back.

What’s new

Our latest release incorporates enhancements and bug fixes based on direct feedback from our customers, making it easier to apply for and manage an Openbank account.