famatta dunor
I would not recommend this app to my worst enemy. If you don't take your money out before the end of your pay period that the app shows they put it on the next pay. However, in my experience it has not shown up and 2 different people have not been able to tell me what's going on. Further, trying to delete the account is a hassle. Do not use. Only 2 stars because the instant cash out is useful and instant, but charges your 3.99.
22 people found this review helpful
Rain Technologies Inc
February 27, 2024
Hi there, I'm sorry to hear you're having trouble with your Rain account. Please contact us at RainApp@rain.us with a summary of your issue, and one of our support reps will be in touch!
laisah owens
Tried getting funds on this app during the weekend, and kept running into all kinds of trouble. Sometimes it wouldn't even let me log in, then every step just was so difficult it wouldn't send my verification code to me, and it wouldn't go past the address. It was just stuck on that screen everytime I pressed next it didn't do anything or said error. Very disappointed.
151 people found this review helpful
Jennifer Eiland
For the last few days the app or the server are buggy or malfunctioning. Restarting phone, reinstalling app, or clearing cache does nothing. When you call for help you wait for 10 minutes before the system asks for a voice message and hangs up. Despite promises they do not call you back. They clearly push app chat for assistance, but when the app itself is a problem it is laughable. Lack of desktop option and problematic telephone support makes me wonder if they have constant system issues.
62 people found this review helpful
Rain Technologies Inc
February 13, 2023
Hi Jennifer, we apologize for the delay in our customer support team contacting you, and we want to make sure you get the proper care you need. Please email RainApp@rain.us with a full summary of your issue, your full name, and include your username 'Jennifer Eiland' from this review, and one of our support reps will be in touch.