MyTelkom

TELKOM SA SOC LTD

About this app

The newly revamped Telkom app brings smart, seamless service to your fingertips – reimagined to be faster, sleeker, and more convenient than ever!
It's loaded with new features, like:
Convenient biometric login
Easy digital profile setup
Seamless switching service
Exclusive special offers
And much more!

Designed to make to make your life simpler, smarter, and more connected!

Ratings and reviews

First after logging in, it opens in an Asian language. Now if you want to topup, you get as far as "choose package", with nothing to select. It makes you bloody mad as hell. And yes, I'm not stupid, I cleared the cache, app data, reinstalled the app. Does this on various phones. Even on the internet, same story. Ends on choose package, with nothing to select!!! Now you will blame my browser. Pathetic. NOTHING helps. Biometrics does not work. What works......nothing.

Not a great app, on my S24, the biometrics does not work to login. Very often, when going to different menus, they time out or give errors. functionality is basic when it works. Now with the One UI 7 update, it can't login either. Just comes back to the login screen all the time.. Followed all the advice, it never helped. new app is worse,worked fist time, now just says something along the line of "there was a issue, don't worry, it's us and not you" if i try l. if I could give no stars I would

The app worked up to a couple of months ago. Now just useless. It crashes all the time. No response from Telkom. Typical. Have installed it on a new phone and three others, and does not work on any of them. It then worked for a few weeks and then stopped again. STILL USELESS. Even the new updated version doesn't work. (2 Sept 2025).