N26 has improved but many features still not working 1)N26 Invest and N26 Saving were advertised but do not work in Germany (they only for a select number of nationalities; minus 4 stars) . 2) Fingerprint sometimes doesn't work [only for this app] and I need to fall back to using the password. 3)For security, everytime I log in, browser/device details and IP must be logged and be made viewable, just like Gmail does. 4)Ability to save and view summary cards later. 5)Bank doesn't support sub/savings-accounts yet. 6) Fix your ID verification partner. Other German banks can do PostIdent. Why doesn't that work?
The identification process is a nightmare and limited referrals - 10 invites per hour. And app size is way too big, and youd charge 3eur for a failed transaction when account balance is lower than transaction
Changing my rating after using for few months. App logging in is quite slow. After finger print is detection, screen looks like frozen, doesn't know if it is stuck or doing something. Worst Customer support ever. Unfortunately Master/Meastro cards are not very well accepted in Germany. During my regular day usage, my N26 cards are rejected at least couple of times every month. Cash 26, I don't see it available anywhere other than Rewe.
Edit2: Finally it can access my contacts. That was basic functionality that was missing for months. Edit: The N26 app still fails to read and make use of my contacts, despite having notified support months ago. Also I had a properly rude chatbot the last time I contacted support, and he was not just useless, he was telling lies and useless. Original: This is the way banking should be. New feature are coming all the time. I have had no major problems and any questions are dealt with quickly. The only grumble I have is that the support chat function should be accessable from within the app.
Support is very slow. I wanted to close my account, so I sent a form and took over 2 weeks with my money LOCKED! Took over a week to respond to each email. Never again.
Best banking up ever! Notification when you pay with a the card online or in a store, ability to attach photo of receipt to each expense, ability to change pin in app, block card in app. Share button to send your bank account details. Just perfect!
Setting a resolution for the new year can seem pretty daunting. And sometimes counterintuitive. How? Setting insurmountable goals for yourself is a shortcut to self-sabotage. Or putting the horse in front of the carriage. Small, everyday changes amount to big progress. Which is why we've released 3.9.2 today. It's got some tweaks and small bug fixes that clean things up and keep our app running smoothly. Happy upgrading! And stay tuned for more.