Bob Lang
Most of the application is straitforward and works well except for two main elements. First: There should be some method of saving the info you've entered so you don't have to completely start over the 20 times the app freezes. Second: There should be significantly better guidance for, and status of scanning the passport (which took forever 6 times).
32 people found this review helpful
A Patel
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I was getting location error for completing the application. Forvthe first application, it took several tries over four hours and finally it recognized the location while I tried it outside while driving. For second application, I was trying for a day with no success. Once again I tried it while driving and it recognized the location. If you have this issue, please go outside and try it while driving around. That what worked for me for two applications. Other than this issue the app is great.
8 people found this review helpful
Russ Vick
The picture-taking process is maddening. Though initially green-lighting the photo(s) the app would, shortly thereafter, reject the photo then start the entire application process over again. Attempted on 2 different phones (one less than a year old and another about 2 years old) with both front and back cameras, many, many times each to no avail. I researched the issue and realized it's fairly persistent among many users. Maybe it's time to fix it?
38 people found this review helpful