HOSPITAL ADMINISTRATION AND HUMAN RESOURCE MANAGEMENT: Edition 6

D. K. Sharma · R. C. Goyal

nov 2013 · PHI Learning Pvt. Ltd.

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As in the previous editions, this substantially revised and updated edition continues to discuss in detail the various methods of organizing a hospital’s Human Resource Department. It also shows how the use of scientific techniques can improve the services of the hospital and ultimately benefit the patients as well as the hospital itself. The Sixth Edition brings in new concepts and new ideas and takes into account the contemporary challenges of hospitals in the human resource management area. What is New to This Edition • One entire new section on Twelfth Five Year Plan (2012–2017). • Two New Chapters—Chapter 6 on Patient Safety and Chapter 7 on Hospital Information System. • New Supreme Court Judgements on Consumer Protection replacing the older judgements Intended primarily as a text for students pursuing Master of Hospital Administration (MHA), postgraduate diploma courses in Hospital Adminis-tration or Health Care Services, and undergraduate and postgraduate courses in nursing (B.Sc./M.Sc. Nursing), the book would be equally useful for all those engaged in hospital administration, nursing administration, and human resource management. What the Reviewers Say 1. This book vividly covers the principles and objectives of management including the financial administration of a hospital. It is essential ... for the hospital administrators and students of hospital management. —Swaraj Halder, Hony. Editor, Journal of Indian Medical Association, Kolkata 2. Overall, the book is educative, relevant and is very well written. It would serve as a reference book for all hospital administrators. Professor Veena Choudhary, Director, G.B. Pant Hospital, New Delhi (Excerpt from Book Review in JIMSA, January–March 2010)

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Sharma, D. K. D.K. Sharma (MBBS, MHA) is Medical Superintendent of All India Institute of Medical Sciences (AIIMS), New Delhi. He has more than 20 years of experience in hospital administration. Dr. Sharma is Fellow/Life member of several professional and scientific associations including International Medical Sciences Academy (IMSA), Academy of Hospital Administration, Indian Hospital Association, Indian Society of Health Administrators, and Indian Medical Association. He has published more than 30 articles in reputed national and international journals and authored/edited four books and three manuals in the field of health services and hospital administration. Goyal, R. C. R.C. Goyal (PhD, Hospital Personnel Administration) served with distinction as Head, Personnel Department, Holy Family Hospital, New Delhi, and is now associated with the hospital in ISO9001: 2000, NABH (National Accreditation Board for Hospitals and Health Care), training, legal matters and in general and medical administration. He has published several articles in reputed national journals, including the Indian Hospital Association, Journal of the Academy of Hospital Administration, Consumer Protection Journal, and Management Review.