Information and Communication Technologies in Support of the Tourism Industry covers not only geographically supportive technologies in communication, but also in terms of culture, economics, marketing, social, and regional issues. In-depth analyses range from the use of the Internet to supply information to the emerging patterns of tourist decision making and investments.
Michelle Rowe has vast experience working in management and marketing roles in service organisations and as a Lecturer in Management and Marketing since 1990. Currently Michelle is undertaking PhD studies looking at collaborative commerce adoption by SMEs. Michelle is interested in the ways SMEs perceive and use ICT from the perspective of e-commerce and collaboratively, taking a multidisciplinary approach. This research has also focused on the digital divide, with the aim of assisting SMEs in rural and regional Australia. She has written generally from this perspective. Michelle is also interested in the application of electronic and collaborative commerce in various industries.
Dr. Malcolm Cooper is Vice President International Cooperation and Research, and holds the position of Professor of Tourism Management in the Graduate School of Asia Pacific Studies, at the Ritsumeikan Asia Pacific University, Beppu, Japan. He is a specialist in tourism management and development, environmental management, water resource management and environmental law, and has published over 80 books, refereed articles and book chapters. Dr. Cooper is the Asia Pacific regional editor for Tourism Research International and sits on the Editorial Boards of other international academic tourism journals. He has held previous appointments at the Universities of New England, Adelaide and Southern Queensland (Australia), and Waiariki Institute of Technology (New Zealand) and has worked in the environmental planning and tourism policy areas for Federal, State and Local Governments in Australia, and as a private tourism consultant to the Governments of China and Vietnam. [Editor]