The Little Big Things: 163 Ways to Pursue Excellence

Thomas J. Peters

Feb 2010 · Harper Collins

About this ebook

#1 New York Times-Bestselling Author:No-nonsense, back-to-basics principles to achieve excellence every day from “the uber-guru of business” (The Economist).

No matter the ups and downs of economic indicators or the whirlwinds of new technologies, the patented Tom Peters approach to business and management remains as effective as ever. As essential for freelancers and small-business owners as it is for the heads of major corporations, The Little Big Things is a rousing call-to-arms to American business to get back to the basics of running a successful enterprise.

An avowed enemy of conformism and the status quo, Peters shaped the idea of modern management. In The Little Big Things, he offers 163 ways to excel at the “people side of business”—and reminds us that rather than thinking about Grand Outcomes, we need to focus on excelling today and every day, because it’s the small things that customers notice, it’s the small things that make a lasting impression, and it’s the small successes that lead to something big.

“The father of the post-modern corporation.” —Los Angeles Times

“It is [Tom] Peters—as consultant, writer, columnist, seminar lecturer, and stage performer—whose energy, style, influence, and ideas have [most] shaped new management thinking.” —Movers and Shakers: The 100 Most Influential Figures in Modern Business

“Buy this book.” —Stephen R. Covey

Ratings and reviews

I like it! There are a ton of things that seem so small that they may be insignificant, but even the smallest things can be huge. There is a commercial on tv that says"responsibility...what's your policy?", where it's showing people doing small random acts of kindness. What I get from this book is a lot of that, as well as other things to get your team on your side and follow you or to get others to notice you for the right reasons.

Peters has appalling grammer and punctuation. The author presents good ideas, but crawling through the mire of this book's sentence structures makes the reader feel like she is pulling coins out of the mud.

Olp R. L. N. 'll

About the author

Thomas J. Peters, "uber-guru of business" (Fortune and The Economist), is the author of many international bestsellers, including A Passion for Excellence and Thriving on Chaos. Peters, "the father of the post-modern corporation" (Los Angeles Times), is the chairman of Tom Peters Company and lives in Vermont.