Working with Difficult People: Revised and Expanded

Muriel Solomon

mar 2002 · Distribuido por Penguin

Acerca de este libro electrónico

Everyone's work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This top communications consultant details specific techniques for handling all of them. Easy-to-follow scenarios for every situation are featured in this handy guide.

Acerca del autor

Muriel Solomon worked in communications for over 40 years. She taught her "Strategic Talking" method to companies throughout the United States, and wrote a syndicated column for the Miami Herald for many years.