
Ngan Tran
Very responsive, great service, smooth procedures, and doesn't get any errors👏 keep it up, guys. my other bank keeps getting error, it is annoying 🥲 I'm really glad I still have this.
1 person found this review helpful

A Google user
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The app doesn't adequately tell you what to do. It's the bank website that gives all the instructions, which can be confusing for the user who is trying to figure our where to navigate IN THE APP. The minimalist approach fails a bit, in this sense. Secondly, the app should work regardless of phone's internet connwction (like Google Authenticator does). Currently you can't use it unless phone is online, which can sometimes be a pain.
11 people found this review helpful

A Google user
It worked fine until I've installed the second SIM card. After that the app regularly fails to complete verification and needs to be re-attached to the account. Apparently something is wrong with fingerprint calculation in case of several SIM cards (the developers forgot to sort the array maybe? ha-ha) Anyway, can you please look at this problem and fix it? Regards.
Nordea Bank Abp
October 25, 2018
Hi! Thanks for your feedback. Could you please send us a message in Facebook Nordea Suomi, so we can try to figure out more about the problem there. -Miira