
Steve Wynveen
Prior versions of the app had better UI for selecting enhanced shifting modes. If you ran in sequential mode, the shift chart would show you the actual shift pattern for the cassette you had selected. Now it shows no shift pattern, unless you select "learn more" and that screen only ever shows the shift patterns for a 10-33 cassette. I guess the shifting order for other cassettes just gets to be a surprise to the user. :(
We are always working to make the app better. We apologize for any issue you might be having. Please reach out to our Customer Service Representatives at apps@sram.com for help resolving this issue.

Matteo Ceriotti
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It works but it's not a great app. Notifications just open a Web wrapper and then the app seems to stay on the Web. No way to review rides in the app. Back button on home screen should close the app. The other tools such as tyre pressure guide are also Web wrappers and do not remember basic settings such as the weight of the bike, every time one needs to start from scratch. Finally please make back button on home screen quit the app.
1 person found this review helpful
We are always working to make the app better. We apologize for any issue you might be having. Please reach out to our Customer Service Representatives at apps@sram.com for help resolving this issue.

Darius
Literally, I have tried everything I could do to try and connect to my rear derailer so I can fine-tune it. Nothing but connection errors time after time. Honestly, a year ago, when I got this system, I loved it. Now that I am unable to do something as simple as fine tune, my rear derailer, I absolutely hate it. Honestly, I will not go with nor recommend SRAM for quite some time until I hear that they address these ridiculous connection issues. If they ever do... so long, dear friend.
10 people found this review helpful
We are always working to make the app better. We apologize for any issue you might be having. Please reach out to our Customer Service Representatives at apps@sram.com for help resolving this issue.