TrailHead

SRAM LLC

About this app

The RockShox TrailHead app is like having a personal suspension tuner in your pocket. We provide personalized setup recommendations, in-depth reference documents, compatible upgrade suggestions, helpful part numbers, and more, for RockShox forks, rear shocks, and seatposts.
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Enter your suspension’s serial number or model code to access:
▸ Your product’s information and specifications
▸ Tuning suggestions, including air pressure and rebound
▸ Documents – User Manuals, Setup and Tuning Guides, Service Manuals, Spare Parts Catalogs, Suspension Theory Guides, and more!
▸ Service Kits and Upgrade Kits – compatible part numbers for your suspension
▸ Journal feature to track adjustments to your suspension settings, and capture on-trail insights to analyze and improve your ride experience
▸ Save your products in your profile to easily access information anytime

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Want all the latest? Follow @rockshox on Instagram and TikTok.

Questions? Contact our Rider Support team by filling out the form here: https://bit.ly/3UntbQw
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Visit rockshox.com for new must-have products, registration, service help, dealer locator, and more.

Ratings and reviews

The app rarely opens properly. It seems like it's just pulling down the rockshox website vs being a real app. Sometimes I want to look up suspension settings without internet and I cannot do it with this app :( Edit: It gets stuck in loops if your default browser is Firefox. If you change to chrome it actually works... But is still a webpage. I'm not sure I understand the advantage of an app that's just a webpage... I'll bookmark the website.

This is a nice app for setting up your suspension and getting manuals for specific components. You need to enter the specific serial number for each component before you can get any settings. The downside is that the app does not allow you to save your personal components once you enter them. Each time you need to enter the full serial number. This could get a much better rating if you could save your components in the app for later reference.

The app is a disfunctional mess. Can't log in for few days now. It will not let you search without serial or model number. Completely pointless with zero value added to the product. They take your data and give you nothing in return. Truly unethical corporate behaviour...

What’s new

Bug fixes
• Resolved an issue which caused logins via Google and Apple identity providers to fail.