ALL.com - Hotel booking

Accor All

About this app

The Best Hotels for the Perfect Stay!

Discover the convenience of the ALL.com app, and the best offers for your travels.

Here you can find the best hotel deals for you and your family, whether for business or leisure – hotels, hostels, resorts, and apartments ranging from budget to luxury.

Accor provides a world of options in over 100 countries, spanning more than 3,000 cities and 5,000 destinations to explore with economy, premium and luxury hotels.

In total, there are 45 different brands, including Novotel, Pullman, Ibis, Sofitel, Mercure, Fairmont, JO&JOE, Grand Mercure, and many others.

With the ALL.com travel app, you can easily and securely book the best accommodation!

Book your stay in a hotel or resort. If you're looking for the best price, in the ALL.com app you will find discounts and budget-friendly hotels. And if you're traveling in a large group or looking for an extended stay, there's the option to find the perfect apartment.

With over 5,000 properties worldwide, you can choose the perfect hotel not only based on location and the number of guests but also by star rating, guest reviews, and available hotel services – all at your fingertips in our ALL.com app.

Download the ALL.com app and have a world of offers at your fingertips!

• Prepare Your Stay
Find a place to stay in any destination worldwide or near a specific attraction, browse through room and space photos, and check TripAdvisor reviews. Enjoy your trip!


• Manage Your Reservation
Track your bookings, manage your payment methods, edit your personal information, and check-in online. If you are a member of ALL, track your Reward points and progress towards the next status tier.

You can book your hotel, manage your reservation, and prepare for your trip. In our app, you'll find all the information about the hotel and your stay.


• ALL – Loyalty Program
Sign up for free to our loyalty program ALL - Accor Live Limitless and enjoy hotel discounts of up to 10% on every reservation, year round with our members’ rate.

Your stay generates Reward points at our hotels. Additionally, you can earn points at our restaurants and bars, even without a stay!

• Explore Destinations

Do you love to travel? In our app, you'll find the perfect place to stay in the most impressive cities worldwide:

-North America: Canada, United States, and Mexico.
-Europe: Paris, Lisbon, Germany, the United Kingdom, and more.
-South America: Brazil, Chile, Peru, Argentina, Colombia, Bolivia, and many other destinations.

Download the ALL.com app and discover all our destinations, from Asia to the Pacific, Europe to the Americas, and anywhere in-between. Whether for leisure or business, you’ll find the right option for your trip.

Ratings and reviews

2 items: 1. The "enter feedback" link doesn't work. Unable to submit feedback for item 2 of this comment 2. The app and the corresponding emails do not make it clear about "paid" vs "needs to pay". One of my reservation emails stated "amount pending for debt: IDR###.###" while at the same time it says "amount to pay at hotel 0.00" meanwhile in the app my reservation page claims I paid already; I still ended up paying at the hotel.

Like other reviewers, I did not have a problem booking hotels using this app until this year. So far I have spent on average one hour on each booking. Everything is fine until I enter my Visa or Mastercard information. Then I get a message saying details are not correct. I have always used the same card, and it works for Marriott :) maybe that's a sign to keep my titanium status with Marriott instead of accruing with Accor. I suspect there may be an issue with the Authorize with Visa step.

Impossible to reset my password via the app or the website. I tried many times yesterday and today and I get a red square error message about some technical issue. I'm not going to spend time filling in the complaint form which is too long, has too many fields to fill in. I'm very disappointed at not being able to use my account. Response to the app team's comment: I wrote today 2 emails to you. Obviously, I can't know my client number since I cannot reset my password to enter my accor account.

What's new

Thanks to your feedback, the ALL.com app evolves with the features you were waiting for.
In the latest update:
Instantly view your search results on a map or in a list to find your ideal hotel in the blink of an eye.