LOFT Living

RealPage Incorporated

About this app

Everything resident in one app
LOFT™ extends across your entire renting journey from leasing to living. LOFT Living is your all-in-one resident experience platform, replacing ActiveBuilding. With LOFT Living, you can earn rewards, make rent payments, submit service requests, message the staff team, RSVP to events, and more!
Key features include:
Comprehensive Home page for easy access to to-do lists, events, and announcements.
Single hub for flexible rent payment options.
Earn points from online rent payments redeemable for gift cards, groceries, travel, and more!
Hassle-free moving experience with guided checklists, utility and internet setup, and exclusive offers.

Ratings and reviews

Man, the previous version, ActiveBuilding was such a great app. Everything always worked and never had any problems signing in. It was easy to schedule maintence and communicate with the apartment office. Loft isn't even close to that experience. I don't think I've been able to sign in through the Loft app even once. In order to pay my rent, I have to click on my reminder from my email in order to access my account. The app isn't even functional on the most basic level.

I wish My apartment complex didn't use this app, it's absolutely awful, constantly crashing, you try to sign in and it'll fail to load and take you back to the sign in page. or it will randomly just take you back to the sign in page even when it loads properly. Is not user friendly, impossible to navigate and view past and recent payments or bills due. They really should give up on this app.

This app is awful. I'm lucky if I can even login every month. I try logging in & it just keeps bringing me back to the login page. I have biometrics enabled. I have probably been able to use it twice in a year. It doesnt come up at the login landing. Active Living was so much better. Never an issue & easy to navigate. I wish my complex would switch back.

What’s new

Bug Fixes and UI Enhancements.