Bell Wi-Fi

Bell Canada

About this app

*** Note: Please see requirements below for eligibility. ***


With the Bell Wi-Fi app, easily take control of your home network.

Enjoy great features to:

• Automatically protect your devices against real-time threats like ransomware, phishing and malware with the AI enhanced Guard feature*.
• Create a healthy and productive online environment for your household with content filtering and blocking *.
• Easily share your Wi-Fi password by text message, email and more.
• Control your entire Wi-Fi network by setting up who gets connected and when.
• Pause the Internet connection on any device, whenever you want.
• See who’s connected to your network and which devices are most active.
• Create unique profiles for all users, assign their devices and personalize their Internet access with preset categories like Kid/Teen/Adult *.
• Run speed tests and see signal strength by device.
• Install and manage Wi-Fi pods.


* Exclusive to customers with a Home Hub 4000 or Giga Hub.


Requirements:

The Guard feature and its components are exclusive to customers with a Giga Hub or a Home Hub 4000 in all regions.
Other features are available as per following requirements:

• Ontario and Québec: Internet with a Giga Hub, Home Hub 4000, 3000 or 2000.
• Manitoba: Internet with Wi-Fi pods.
• Atlantic Provinces: Internet with a Giga Hub, Home Hub 4000 or 3000.

Ratings and reviews

Absolutely garbage app. Does not let you sign in and has been giving the error "Something went wrong. We encountered an error. Please try again in a few seconds." for the past 2 months now. Already uninstalled and reinstalled, cleared cache, everything. Still doesn't work. Not to mention, the internet service is absolute trash as well.

For 2 weeks the app doesn't allow to login, telling "Something went wrong. We encountered an error. Please try again in a few seconds"... You broke your app and do nothing about it... What a shame on your IT " professionals". Update on Bell recommendation: Your recommendations don't work, all has been tried many times. There was another feedback here with the same issue so it seems it's a common issue with your application without you taking the action.. "

The attached recommendation didn't work. Maybe consider your app has a problem. 1.9/5. Last update: May 8, 2024. Original text: This app has been popping up: "Something went wrong. We encountered an error. Please try again in a few seconds." whenever I try to log in. My same device can log in to the web portal via web browser with the same credentials.