Device Pulse

Name: Device Pulse
Availability: InStock
Rating: 3.625 (29880 reviews)
Author: TracFone Wireless, Inc.

TracFone Wireless, Inc.

3.6

29.9K reviews

50M+

Downloads

Everyone

About this app

The Device Pulse Application provides users served by TracFone's brands the following:
- Instant Brand Recognition.
- Ability to troubleshoot their device, via a Branded Chatbot portal in Contact Support.
- Ability to see their device IMEI, SIM number, and Phone Number, all in one screen.
- Examine various device hardware properties.
- Examine the software version, and security patch information.

Updated on

Jun 5, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Location, Personal info and 3 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.6

29.7K reviews

John Doe

July 16, 2024

If u research this, it literally says it uploads your conversations and messages to the cloud so you can sync to all your devices but literally there's no setting in the app, or an explanation of how to do this. They are recording and saving all your conversations and messages in some mysterious cloud that I never gave permission for. And then it also says it shares this data. EXTREMELY CONCERNING. YOU ARE BEING RECORDED. And you can't disable it. I disable background data for it. Spyware

694 people found this review helpful

TracFone Wireless, Inc.

July 18, 2024

Hello there! We're sorry for the trouble that you have encountered with our app. Allow us to make things right. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the keyword HELP to 611611. ^Redje

Yuba D. Dial

October 2, 2024

I gave this 1 star 2 years ago because I HATE useless, pre-installed spyware disguised as bloatware on my phone. I had this disabled for a long time & it wasn't causing any real issues,until now. I noticed a lot of games installed on my phone.They were hidden in my library of apps,unlike apps I installed, which are on my home screen. My mobile data quit working& customer service has been 0 help for 5 days.Still NO data. I can make & receive calls, I can send texts, but I CAN'T receive texts.

57 people found this review helpful

TracFone Wireless, Inc.

October 2, 2024

Hi, Yuba D. Dial. We sincerely apologize for the troubles you've had with the app. Please give us a chance to make things right with you. Kindly chat with us at https://www.tracfone.com/support/contact, or text SUPPORT to 611611. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. We appreciate doing business with you. ^Jomarey

Blaque (Keisha)

October 1, 2024

I'm just now realizing this mess on my phone. And now that I'm seeing this it explains so much. My screen continuously freezes up. My touchscreen, goes crazy when I'm trying to send a txt. It's like the screen doesn't keep up with what I'm typing and just adds double even triple letters that I know I'm not touching. This mess should not be forced on ppl. I use my phone constantly for business and sending jumbled texts is not a good look to my clients. If this is a permanent change, I'm switching

53 people found this review helpful

TracFone Wireless, Inc.

October 1, 2024

Hi, Special K. We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you. Please chat with us at https://www.tracfone.com/support/contact, or text SUPPORT to 611611. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. We appreciate doing business with you. ^Jomarey