Elan Credit Card

Elan Financial Services

About this app

Elan Financial Services is your financial institution’s trusted credit card partner and is pleased to offer you a mobile solution to easily access your credit card account on the go.

SAFE AND SECURE LOGIN
Easy access is the first step in saving time.
‒ Easy options for login – Choose to login with a username & password or, on select devices, fingerprint or Face ID.

EASY NAVIGATION
View your account balance, transactions, and available credit with ease.
‒ Find it fast – Quick-action menus for commonly used features.
‒ Review recent activity – View pending and posted transactions or search for specific transactions by date or amount.

MAKE SECURE PAYMENTS
Make a payment with just a few taps.
‒ Make one-time payments and/or setup AutoPay.
‒ Easily manage pending payments.

ALERTS
Control when and how you are notified.
‒ Secure your account by specifying alerts based on transaction activity.
‒ Manage your account by establishing alerts related to payment due dates.
‒ Receive security alerts when personal information is updated.

LOCK OR UNLOCK CARD
Can't find your card or need to limit access? No problem!
‒ Easily lock or unlock your credit card in real-time.


The Elan Financial Services Elan Credit Card Mobile app is free to download. Your mobile carrier may charge access fees depending upon your individual plan. Web access is needed to use the mobile app. Check with your carrier for specific fees and charges. Some mobile features may require additional online setup.

Elan is committed to protecting your privacy and security. We collect and use information about you as described in our privacy policies. Read more at:
https://www.myaccountaccess.com/digital/servicing/rpcfooter/privacy-pledge

Ratings and reviews

I like the look of the new app but that is about it. I cannot take a screenshot anymore of transactions to provide as proof of payment. Screenshots are just black screens now. This needs to be fixed ASAP. Cannot dispute or ask question about a transaction when you look at the details. Also needs to be corrected ASAP. Not sure it follows the regulations. Why was the ability to send a direct message taken away in the contact us section? Lots of bugs that need fixing.

I've been using this app for over a decade. I appreciated the fast simple UI with all the transaction details. Now I must accept automated calls to my cell phone or I cannot log in (took me a long time to figure that out), the application is slow, I get icons for the stoes I don'tcare about instead of transaction details on the transactions page I need to navigate to instead of being on the home page. Fire your product owner. Fire your UI designer. Bring back fast, simple, detailed UI. PLEASE!

On login, app constantly says they don't have your phone number (they've had it for years) and you need to update it before it lets you in. Previously I used to get these messages repeatedly after logging in, but at least I could dismiss them and continue using the app. Now I have "updated" my phone number like 10 times already over the last two months. This makes payments and checking transactions so unbelievably tedious. If we wanted to use the website, we would. Fix this

What's new

We’ve listened to your feedback and are pleased to bring an updated design to your mobile experience via a series of updates over the next few months. Starting today you’ll notice:

An entirely new app interface
An improved biometric login
New theming capabilities
New features such as Extend Pay and multi-factor authentication
Performance enhancements
Submit mobile app feedback directly to Elan
Configure their login preferences
Setup their digital servicing account via the mobile app now