
A Google user
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It's just not working anymore. I have spent the last few hours trying to just access Samsung's app store so I can get the alarm on my Gear Fit, because for some odd reason, that's not a default feature. Everytime I try to access the app store, I get an error message. Once got in and to the actual app, but when I'd try to download it, I'd get a timeout error. Can't even access the FAQs, troubleshooting guides, or contact them through this app. Please address these issues.
44 people found this review helpful

A Google user
First such watch and I love it so far. But, a recent update has killed the app and is frustrating. It's constantly stopping and won't stay running for more than a few seconds. Takes ages to sync my workouts as a result. Dropping my star rating because of this. I've lost one of my big workouts (using endomondo) yesterday because of this issue. The watch was reset by the software because it couldn't connect and now it still can't. aaaarrrgh. FIX IT please, i bought 2 of these, both the same.
56 people found this review helpful

Emma J
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Nice one Samsung, looks like you've well and truly broken it. Now I have the same problem as all these other folks. The watch is disconnected from the phone. The app won't open, it says I have to update, but there is no update option, only the uninstall option. Maybe it's time to go Apple. Actually, I understand the problem. Fixing the app doesn't sell new watches or phones. It's called obsolescence. It doesn't keep customers either when you screw them over
65 people found this review helpful