4.4star
64.8L reviews
10Cr+
Downloads
Everyone
info
About this app
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
Ratings and reviews
4.4
64.2L reviews
Nino Hikari
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2 October 2024
You have menu to chat with the restaurant on your app. But what's the point if I can't even contact them. It only can be used when the restaurant made first contact, coz there's problem with the orders. But when I can't do anything when I realized I made a mistake and want to make any correction, like when I wanted to order TIDAK PEDAS but instead I wrote PEDAS. I realized the mistake immediately but can't do anything. My advice, better make 2 way communication for this menu. Or delete it.
773 people found this review helpful
PT. GoTo Gojek Tokopedia Tbk
2 October 2024
Hi Nino, we're sorry for the inconvenience. If you're facing the same problem in the future, you can click 'Need Help' button on your order page and choose the cancellation reason. We'll check your order first. If you have any other concerns, visit the 'Help' page in your Gojek app. ^Miko
A Google user
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28 December 2018
I love using GoCar as their drivers are respectful and usually on-time. However, there are several things I want to note on my experience: 1. With the Even-Odd exception in several area in Jakarta, I wish that when drivers decide to take my order their license plate can match to minimize the time required for the route. There have been too many drivers accepting my request although their license plate do not match. 2. I can't put more than one stop to drop my friends on my trips.
93 people found this review helpful
Monica M. Lawton
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10 August 2024
Accept, the changes are literally causing people to longer use your app. Gojek rates used to be decent, as were the discounts offered. Now its become a full on scam. Food rates since a year ago are more than double the original prices, and the ability to even use the discounts are ridiculous. You literally have to use a credit card, not even a debit card to be able to use them. Whomever made these changes will only cause the small businesses to suffer.
PT. GoTo Gojek Tokopedia Tbk
10 August 2024
Hi Monica, we appreciate your feedback, and we apologize for any inconvenience caused. At GoFood, our main focus is to continually enhance the culinary experience for our customers. The Order Fee is invested in service improvements, innovation, and technology to benefit our loyal users. ^Ve
What's new
CLAP THE BUGS AWAY
Clean up.
Clean up.
Clean up.
(Clap 3x)
Worry-free, promise.
Hassle-free, promise.
Bug-free, promise.
(Clap 3x)
Your needs
our priority.
Because you
are number one.
Update 5.35 for smoother runs~
(Back to the start)
PS:
Don’t forget to sing along and update,
so you can really feel the smoothness B-)
Clean up.
Clean up.
Clean up.
(Clap 3x)
Worry-free, promise.
Hassle-free, promise.
Bug-free, promise.
(Clap 3x)
Your needs
our priority.
Because you
are number one.
Update 5.35 for smoother runs~
(Back to the start)
PS:
Don’t forget to sing along and update,
so you can really feel the smoothness B-)
App support
About the developer
PT. GOTO GOJEK TOKOPEDIA TBK
goto-apps-developer@gotocompany.com
Pasaraya Blok M Gedung B 6th & 7th Floor
Jl. Iskandarsyah II No. 2
Kota Administrasi Jakarta Selatan
DKI Jakarta 12160
Indonesia
+62 877-7726-0891
