ING Banking

ING Belgium NV

About this app

Whether you’re a private or professional customer, the ING Banking app allows you to have your bank at your fingertips at all times and to manage your money easily and in complete security, wherever you are.

- Pay or receive money at any time, thanks to Google Pay and payments via QR code.
- Manage your accounts, cards, preferences, notifications and more, all in one place.
- Savings, investments, insurance, loans: tailor your banking services to your needs.
- Benefit from cashbacks from major brands.
- Track your spending with the tools included in the app and actively manage your finances.
- Get help via the ING digital assistant 24/7 or from an advisor during office hours.
- Take part in exclusive competitions and win fantastic prizes!

Not a customer yet?
Open a current account with the help of itsme® - it’s simple, fast and totally secure!

Already a customer?
Install the app in less than 2 minutes with the help of itsme®, your ID card or with your ING card reader and ING debit card. After that, you will be able to log in easily using a 5-digit secret PIN code, your fingerprint or facial recognition.
For your security, the app is automatically locked after 3 minutes of inactivity.

Ratings and reviews

Super annoying to have to click away 2 or 3 inline ad banners for other products I don't care about, and that you can click "I'm not interested" on them hundreds of times but you'll still get them every time you open the app. They're in the middle of the way, taking up half the screen space. Very pushy, user-unfriendly design. You already have me on a chain for 25 years through a mortgage, leave me alone.

Probably one of the best online banking apps in Belgium in terms of functionality, ease of use etc - can really recommend it. One persistent issue - in case someone is reading this: when you have 2 business accounts in the same app and you scan a QR code, it always switches to one specific business account - no way to change on that screen. That's why I am now only confirming transactions with ITSME. It's a minor glitch but it's been in there for ever...

Very disappointed in their customer support. I should have received a welcome bonus already three months ago, but every agent I talk to does not want to take responsibility for the problem. They all say they "will look into it" and then I never hear back again from them. The fact that they do not have ticked ID numbers for customer support means there is no internal accountability for customer support requests, and I have a suspicion that this is by design. Very disappointed

What’s new

Paying someone with your phone via Bancontact is now more accessible, and we’ve fixed a few bugs for a smoother experience.