Sarah Pfleghaar
I set up the app to pay tolls immediately after I got home. It mentioned that it may take a couple of weeks, so I entered my CC as a for of payment. The app still says I have a zero a balance. After a while I forgot and got an invoice 3 months later for the $18 in tolls AND $30 in fees? Really? I was trying to do the right thing. You can dispute the charges by submitting an Affidavit of Non-Liability...ugh.
60 people found this review helpful
Jerry Reed
Thieves!! Their transponder failed to register at the toll stations, and it took them almost a year to figure it out. Loved the $400+ violation notice because of YOUR transponder failing to work. I kept paying and recharging my account, but why did it take a year for them to figure out their part failed. They down right refused to help or anything. So I now take alternative routes and spend a bit more time on the road, but it's worth not paying the rape fee.
68 people found this review helpful
Sid
Horrible! So confusing, convoluted, not user friendly,... on... and...no. Got invoiced for tolls I wasn't aware of due to what I previously mentioned. "Invoice fees", what a scam this is. You charge me fees because you mailed me an invoice. How about contacting me via email, text or phone before "invoice fee (fleecing) me. And the multitude of contact options to submit payment/fees is boundless, but go luck finding contact info for HELP. Just tax people to use the roads. What a government scam!!
53 people found this review helpful