
Shakira Aslam
The app was user-friendly until the recent update, which has caused it to malfunction. I'm unable to open it, and I urgently need to complete some online transactions. I've been facing this issue for four consecutive days, and it's quite frustrating. I kindly request the app developers to resolve this issue promptly so that users can utilize the app efficiently.
5 people found this review helpful
JS Bank Limited
September 14, 2025
We’re sorry you had a bad experience. Your feedback matters and helps us do better. Please email the issue to jsmb@jsbl.com or chat via https://bit.ly/hellojsbot on WhatsApp for support.

Muhammad Hassan Official
It's been a month the CARD MANAGEMENT section is not working on the application. It's getting very difficult now, everytime I have to call the customer helpline and wait so long just to activate and deactivate my card. Have complained a lot of time but nothing happened.
2 people found this review helpful
JS Bank Limited
September 12, 2025
We’re sorry you had a bad experience. Your feedback matters and helps us do better. Please email the issue to jsmb@jsbl.com or chat via https://bit.ly/hellojsbot on WhatsApp for support.

Mustafa Waheed Kazi
I have tried multiple times to get registered but I don't know what the issue that didn't accept the password, I have made the password as instructed but still show the same warning, although I have tired to register on other device as well but still the same error. so how can I register and use the app??
JS Bank Limited
September 29, 2025
We’re sorry you had a bad experience. Your feedback matters and helps us do better. Please email the issue to jsmb@jsbl.com or chat via https://bit.ly/hellojsbot on WhatsApp for support.