
Alaa Al-Khuzaei
I like the app and how fast orders are delivered compared to other apps. But I deducted 2 stars because when you store a location it doesn't include the address therefore drivers will always call and ask about the house number, and they're not supposed to have all the info. The other reason is in the latest update if you open a restaurant and go back it will start from the top again and you'll have to browse and search for where you reached every time. I hope these issues are solved.
14 people found this review helpful

Pem Tshering
I onboarded my restaurant on Jahez. This delivery app is so user unfriendly and badly run that it is frustrating both for the customer and the restaurant. Helpline for customers as well as restaurants is defunct. initially we thought that they will take time to organize themselves bit it's been over a year and they have gone worse.
3 people found this review helpful

Khadija Salman
there are a few frustrating points. The 5-minute timer after placing an order is inconvenient, especially when I only find out at the end that it’s rejected and without a reason. Sometimes the app even lets me order from a closed restaurant, only for me to realise this after waiting. Also, the Prime subscription’s free delivery isn’t practical for small orders, as it requires reaching a high minimum amount, making it unusable for single-person orders.
17 people found this review helpful