Sean Quinn
Something broke after the latest android update, any interaction that tries to pull data from the server causes an "unknown error" dialog. Occurs when I attempt to sign in, as well as trying to find/choose a location upon form submission (both manual zip entry and gps location button trigger this error). Usually the app is great.
1 person found this review helpful
Dave K
Flaws/bugs: 1. If you customize a sandwich then upgrade to a combo, it resets the customizations. 2. Setting for Pickup or Drive Through only happens when choosing the location. This can't be changed unless you start the order over. It only displays as "Order for..." on the cart, but not on the Order History or email, so if you forget what you selected, you don't know and can't find out. If you go to the wrong one staff get annoyed. 3. Tracking order doesn't work, because stores don't use those
5 people found this review helpful
Steel
There is no way to track orders or options to report when deliveries don't show up, which happens a lot with Jimmy John's. The order "tracker" just starts a 45-minute timer when it sends the "out for delivery" notification then assumes you got it by then, which the last 2 times I tried to get delivery they just never showed up. I have no idea who got my food or if the driver just tossed it in the dumpster and went for a smoke break.
5 people found this review helpful