![](https://play-lh.googleusercontent.com/a-/ALV-UjXwh5i84MtGDAvn4HiI8yisTUwpxWRXCP9UOmgYTyyHBCxZTqpZHQ=s32)
Becky Crowley
As of a few days ago, when I save a new contact, they are not appearing in Messages by their name. Only the phone number appears. I've spent a couple hours in all, clearing cache, trying to update Messages AND Contacts, restarting my phone several times, etc. Still, nothing. It's incredibly frustrating and I'm considering using a different app for messaging.
5 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjV1LZ-Oq8u--oXeFVqdvAzaph_hEuH0khDHxkBDMYwic3CefMPK=s32)
Michael Brahar
Last week after an apparent Google update, all my many thousands of contacts, all the individual labels per phone contacts disappeared! I contacted Verizon and spent many hours with their techs to no success. Motorola techs, were able to restore all my labels, with the exception of those I reentered after the update. I have to reenter those manually! Please create a system that when labels disappear, you have a process to reinstall!
302 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjXOFv7jS7irk3fxAYHJfUe9936sJ-J_JR7KkwwKawThKXFPB-DG=s32)
Alex McCormick
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Useful app but a recent update introduced an unwanted "feature" that is going to require a lot of time to correct. After the update, all of my contacts are now set to route to voicemail. That explains why I am getting voicemail messages without hearing my phone ring! Why would that be the default? Worse yet, there does not seem to be a way to change this setting for all contacts. I have to manually open every contact and change the setting. This is preposterous and ignorant of user needs.
717 people found this review helpful