My Health Toolkit® for BCBS

4.1
1.41K reviews
100K+
Downloads
Content rating
Everyone
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About this app

My Health Toolkit is the easiest way to access your BlueCross benefits.
 
What’s included:
ID Card: Access your BlueCross ID card on the spot — you can even send it to your doctor.
Benefits: See what’s covered by your health plan.
Claims: View the status of your claims in real-time and verify the amount you may owe for a service.
Spending accounts: Check the balance of your health savings account (HSA), health reimbursement account (HRA) or flexible savings account (FSA).
 
Additional features to be added throughout 2018.
 
Who can use this app:
--If you are a member of BlueCross BlueShield of South Carolina or BlueChoice Health Plan, this app is for you.
-- If you are a member of a different BlueCross plan, this app may be included. Just check the back of your insurance card to see if “My Health Toolkit” is part of your health plan’s website.

This app supports all medical and dental benefit plans administered by BlueCross BlueShield of South Carolina and BlueChoice Health Plan. This app also supports some large employer plans administered on behalf of Blue Cross and Blue Shield of Florida, CareFirst BlueCross BlueShield, Blue Cross and Blue Shield of Kansas, Blue Cross and Blue Shield of Kansas City, Excellus BlueCross BlueShield, BlueCross BlueShield of Western New York, Blue Cross and Blue Shield of Louisiana, Blue Cross and Blue Shield of North Carolina, BlueCross & BlueShield of Rhode Island, Blue Cross and Blue Shield of Vermont, BlueCross BlueShield of Tennessee and Capital Blue Cross. Each of these Blue Plans is an independent licensee of the Blue Cross and Blue Shield Association.

The app supports most of our members, but will not work for the following:
FEP (Federal Employee Program) members
Medicaid members
Updated on
Apr 25, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Personal info, Messages, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
1.38K reviews
Nina McCrowey
June 12, 2020
A great tool to instantly access to your health care coverages, along with answering the specific questions, as they pertain to you and your policy. Straight forward navigation, visual aids and tools, along with being easily understandable. I really like and would recommend this app, especially if you're not familiar with "insurance lingo", find yourself a little less than organized, and don't like to keep up with paper trail.
41 people found this review helpful
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A Google user
September 17, 2019
ID card won't load. Everytime I open the app and select ID card, it acts like it's loading and NEVER finishes. I've left it to sit and load for 5 mins, with a full, strong signal, and nothing. Defeats 90% of the purpose of this app. Also, when the app updates, it forgets that I want to use fingerprint authentication and so then I have to try and remember my password, which usually results in me getting locked out. Horrible app.
36 people found this review helpful
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My Health Toolkit, LLC
September 24, 2019
We released an app updated on Friday, September 20th to resolve the issue you experienced with the ID card. Please try again to see if it has been resolved for you. If you continue to experience an issue, please email us at CX.Feedback@bcbssc.com. Thank you.
Allison L
April 18, 2024
I need to filter to find a specific type of doctor, obgyn, but everytime I attempt to use the filter it won't let me update the areas. I click out and it still all the doctors. Going through 1500 doctors when more than half are irrelevant to me is super frustrating. update from 2024 when I search now only 2 doctors come up. I had to call the company and get a print out sent so that I could find a provider in network.
4 people found this review helpful
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My Health Toolkit, LLC
May 12, 2022
We're sorry to hear you are frustrated with your experience using our app to find a specific type of doctor. You can 'change location' and then type obgyn in the 'Search for providers and services'. It will return a list of providers near the location you entered, such as by zip code. Thank you for your feedback.

What's new

We have updated the Benefits section with new categories and services to make it easier to navigate and understand.